Room was fine except for very small, flat pillows, but something is not right in the front office of this place. When we got there to check in a line was out to the door-- probably seven people or so. One man in front of us had been sent to a room already occupied. He tried to tell the clerk this, but she told him he was wrong. He came back again telling her there were other people's belongings in the room and he needed another room, a first-floor room. She said there were no more first floor rooms. Then not two minutes later she gave him a first floor room. Another man had a problem with both his reservation and also a credit he said he was supposed to have with the hotel. On the reservation problem, he was told there were no available rooms for the next night. As he continued to plead his cause, he was told he could have a room for the next night, BUT was quoted a price $50 higher. Either there are rooms available or there aren't .... Upon check-out the line was completely out the front door by a couple of people, making it around nine or ten backed up in line. Thankfully, we had no issues with our reservation, billing, etc., but apparently we were one of the lucky ones. Because the room was basically good, I'm giving this place a two, but I will NOT be taking another chance with it. My feeling is we would likely not get lucky again.
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- Also Known As:
- Red Roof Inn St. Louis Westport Hotel Creve Coeur
- Red Roof Inn Saint Louis
- Saint Louis Red Roof Inn
- Red Roof Inn St. Louis Westport Saint Louis, MO - Creve Coeur