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“decent hotel”

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Red Roof Inn St. Louis Westport
Ranked #7 of 7 Hotels in Creve Coeur
Reviewed September 1, 2013

not much in the way of chain restaurants nearby. there is a hooters in the same parking lot
rooms not bad, pets stay free, no breakfast, laundry room dirty but machines were clean and cheap. No pool
front desk makes an effort to overcharge so make sure to find your best deal online here.
overall not bad place to stay

  • Stayed: August 2013, traveled on business
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Thank brian h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 84 of 153 reviews

Reviewed August 14, 2013

We reserved a non-smoking room weeks in advance. What we got was clearly a smoking room and the sink was clogged. We switched rooms. Again, clearly not a non-smoking room. Very uncomfortable trying to sleep with ash-tray air. Carpets were also dirty. There is no elevator. Not a pleasant experience at all.

Room Tip: Make sure you ask for the first floor if stairs will be an issue for you. Non-smoking doesn't m...
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  • Stayed: August 2013, traveled with family
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Thank Vierosos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

we checked into this place and requested a smoking room..our room had only 3 pillows for a king bed and no ashtrays. when called the desk said they have no pillows and would not bring ashtrays to room. we had to go get them. when we entered the bathroom there was a pair of mens dirty underwear on the floor. none of our complaints were addressed nor did we get any apology from any of the staff. when we checked out the next morning the lady at the desk was extremely rude. never will i stay at another red roof again.

  • Stayed: July 2013, traveled with family
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Thank amanda5134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aquinas_F, Manager at Red Roof Inn St. Louis Westport, responded to this reviewResponded August 6, 2013

Hello, I want to take this time to apologize about the problems you encountered during your stay and things that you mentioned are totally unacceptable. We strive to provide 100% customer satisfaction and it seems as though we failed in this area. Please be rest assured that your complaint is not being taken lightly. We will correct this issue so that no other guest will experience the type of service you received. Please let me know what I can do for you so that you will give us another chance. Thanks in advance

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013 via mobile

The hotel is off of Lackland and hidden behind a Hooters. Not the easiest to get into with a large vehicle. Check in went smoothly. My room was on the third floor. Not the easiest to get go with heavy bags. I didn't see an elevator.
The exterior of the building is showing signs of age, cracks in the concrete, falling stucco on the ceilings etc.
The room was adequate. No major complaints. There was no coffee pot in the room (There is coffee in the lobby ).
I was disappointed that there was no continental breakfast.
On checkout, the clerk was not to be found. She was in a side office and talking on a speaker phone. I got tired of standing and waiting and being an unwilling third party to the conversation.
I'd stay here again, but only if every room in St Louis was booked.

  • Stayed: July 2013
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Thank thgr8waldopepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

this is not a bad hotel for the money, which is why I give it 3 stars. We paid $50 for a decent hotel room. My wife thought it could have been cleaner, but I didn't really notice. The beds were fine, the location is OK, though the problem with the Red Roofs seems to be the smokers that stay there like to hang out on the walkway/porch and give it a seedy feel. There were a few questionable looking folks around, but for $50 bucks a night, you are going to have that element there. We didn't have any trouble when we were there.
There is no breakfast here, though I am not a big breakfast guy anyway. There is a QT station right next door you can get stuff at. They serve coffee and tea in the lobby anytime.
For the money, not a bad place, but definitely a step down from a Comfort Inn/La Quinta type place.

  • Stayed: June 2013, traveled on business
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1  Thank vtjbrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2013

During our overnight trip to St. Louis with our 4 kids (8 years, 6 years, 16 months and 6 months ) along with our dog, we had the best experience at this hotel. Jessica was very accommodating to our needs as a very large family. She provided very friendly service and was very kind to our kids as she was dropping off a pack n' play for our youngest. I will definitely stay there from now on. Jessica was truly amazing!

  • Stayed: May 2013
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Thank jenmingu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

I was lured by the billboard advertising $39.99. The front desk informed me those rooms aren't available until after the summer (has summer already started?). Place was a ghetto. Dirty, AC didn't work....it was terrible....

  • Stayed: May 2013, traveled on business
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1  Thank WarEglTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn St. Louis Westport

Address: 11837 Lackland Rd, Creve Coeur, Saint Louis, MO 63146-4205
Location: United States > Missouri > Saint Louis > Creve Coeur
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Creve Coeur
Price Range: $66 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn St. Louis Westport 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn St. Louis Westport Hotel Creve Coeur
Red Roof Inn Saint Louis
Saint Louis Red Roof Inn
Red Roof Inn St. Louis Westport Saint Louis, MO - Creve Coeur

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