I stayed here 4/20/13 I had booked through their website. When I arrived at 5pm the line was long and when it was my turn the computer was down, I requested they not give my room away since I needed to go to a wedding and that I would return after. The clerk Stephen said no problem they would hold my room until 2am. The hotel had a softball league staying there so many teenagers were about. When I returned at 9:30 pm I again waited in line and the people ahead of me were having difficulties apparently their booking wasn't available and they were going to have to switch rooms during their stay as well as have the wrong room the first night. I am usually patient, but when it was finally my turn the hotel didn't have the room I had booked available(king non-smoking) and wanted to give me a double-double. I told them I had paid more for a king and that is what I was expecting, the clerk called over another clerk and offered me the double-double again. I explained that I paid extra, and am a priority club member, that if I couldn't have the room I had booked, I would like a partial refund, or additional club points. Magically they found a room for me then. The room was large, clean, nicely furnished, well updated, and the bathroom was huge. I was able to enjoy a long soak in the tub, with nice soaps from bath and bodyworks. The breakfast buffet was tasty with lots of options. The wait staff in the sports zone was fast and friendly. The low carb ice cream in the sports zone was really good. The location is next to the Columbia mall and the interstate so it's very handy. If the check in had been better I would have upped my review score.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Executive Center - Columbia Mall. This majestic Columbia, MO hotel is the only true full service hotel in Columbia, MO & is just minutes away from the University of MO campus & the Downtown District. This luxurious hotel is adjacent to the Columbia Mall and Cosmopolitan Park. The Holiday Inn Select is located at exit 124 right off I-70 and is just a quick drive to the Columbia Regional Airport.Along with offering complimentary high-speed wireless Internet access, you can also enjoy a refreshing swim in the indoor or outdoor pool, or relax in the outdoor hot tub. Maintain your exercise regiment in our 3,000 sq. ft. fitness center. For your dining pleasure, we offer 3 restaurants - Picadilly's serves breakfast daily, Churchill's is a 4 star restaurant with meritorious service. The SportsZone is ready for the big game with 42 plasma TVs & one colossal 240 Hi-Def screen. At the Holiday Inn Select, there's no need to go anywhere else. Your conference or event is sure to be a success at the Executive Center. With over 35,000 square feet of meeting space the hotel can accommodate the full spectrum of groups up to 2,700 people. The Columbia, MO Expo Center adjoins the hotel and is ideal for trade shows & large events. Our experienced team of meeting specialists will work with you to ensure a flawless event. ... more less
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- Also Known As:
- Holiday Inn Select Columbia - Executive Hotel Columbia
- Holiday Inn Columbia
- Columbia Holiday Inn