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“A very happy customer” 5 of 5 bubbles
Review of Hilton Garden Inn Columbia

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Hilton Garden Inn Columbia
Ranked #12 of 35 Hotels in Columbia
Joplin, Missouri
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A very happy customer”
5 of 5 bubbles Reviewed September 3, 2013

Hilton Garden Inn Columbia has always treated people with disabilities with respect, as though the disability issues were secondary. Anytime I've ever needed assistance or had questions, the front desk staff or any other staff was always courteous, friendly, and had a smile on their face. I've attended conferences here with MO Development Disabilities Council and similar agencies. It's quite amazing the difference in treatment between here and other places > and it's wonderful to be treated like a person first

Room Tip: the south side of the building in the winter time have more sun exposure
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bk1stitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, September 19, 2013
We would like to sincerely thank you for your review of the Hilton Garden Inn. We really enjoy working with the MO Developmental Disabilities Council, and we are very happy to hear that you have enjoyed your previous stays with us. As members of the hospitality industry, it is our passion to take care of others, and we look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

Traveler rating
    228
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    52
    33
    32
See reviews for
130
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 3, 2013

I was pleasantly surprised at how nice the Hilton Garden in Columbia MO was. The bed was very comfortable and the bathroom was lovely. We went there for a wedding and it exceeded my expectations. They also have a bar that serves nice wine in the lobby. I'd stay there again.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynnyjacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, September 17, 2013
Thank you for your review of the Hilton Garden Inn! We are very happy to hear that your stay exceeded your expectations. We pride ourselves on our amenities and level of service, and we are glad that you were able to benefit from our hard work. Thank you, and we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

My husband and I stayed here for 2 nights while coming to visit town. It was one of the only hotels available in the city due to college move in day. Online booking was simple through Hilton. We arrived at around 6 PM and the front desk was super busy, but curteous to everyone. We got to our room and discovered it was a smoking room. :o( I called the front desk to let them know that we had requested a nonsmoking, but there were none available. They did let us know that they would put us into a nonsmoking room the next day. Both rooms were clean and comfortable. The bed we had the first night was a little more comfortable than the second one, but both were good. There are bed adjustments on the side of the mattress, near the head of the bed. Check out was easy and the front desk was always very friendly. There were snacks in the lobby in the afternoon, we did not have any, but I thought it was a nice thought. We would stay here in the future if in the area.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Txgirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, September 17, 2013
On behalf of the Hilton Garden Inn, we would like to thank you for your review. We are glad to hear your booking experience was enjoyable, and that our staff was courteous and attentive. I am sorry that you were not placed in your preferred room, but I'm glad that our staff was able to take care of your concerns and move you to the proper room. We look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

Used the hotel for business trips on a few occasions now but it meets my needs perfectly adequately. Not overly priced, staff are helpful, rooms are of the typical decent size in the US.....where it seems everything is bigger! WiFi worked OK....all of the modcons in the room with Microwave and Fridge......which is not so typical in the UK! Found staff serving breakfast very helpful and attentive. Used gym but not the pool and although the gym is on the small size has everything you would need for a decent workout. Can't comment on the Restaurant for Dinner as always out with colleagues in the evening. Will keep coming back to the Hilton Garden Inn......and try to visit Bass Pro around the back of the hotel......great fun just walking through the store....nothing like in back in the UK.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SJ262013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, September 17, 2013
Thank you for your review of the Hilton Garden Inn Columbia. Our staff works hard to make sure that our guests have a comfortable stay, and we are glad to hear that this met your expectations. We are happy to hear that you have enjoyed your previous stays with us, and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United States
1 review
3 of 5 bubbles Reviewed August 27, 2013

Hotel does not offer a free small breakfast of any kind, only offers a $10 per person buffet, does offer $5 discount on breakfast but not to all guests even when asked about the discount. Hotel not willing to move your room closer to others in a party if staying with multiple rooms. Hotel has very loud fans/generators outside of some rooms and they run day and night. Hotel was very clean and offered fresh towels each day as needed.

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, August 28, 2013
On behalf of the Hilton Garden Inn Columbia, I'd like to thank you for your review. Our hot, made-to-order breakfast buffet is the largest hotel breakfast in Columbia, and we are sorry to hear that this did not meet your expectations. Our staff takes guest requests for room placements into account when assigning rooms, but on nights with limited availability we are sometimes unable to honor all guest requests. I am sorry that our limited availability affected your stay. We are glad to hear our staff kept your room fresh and clean, and we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Missouri, United States
1 review
2 of 5 bubbles Reviewed August 20, 2013

Even though when I booked a room at this hotel and requested a non-smoking room, I walked into my room and it reeked of smoke. I called the front desk and they told me it was a smoking room. I asked if I could change rooms and they said they were booked. Great! Now, I will reek and all of my things will reek of smoke for the next two days during my conference. I just hope it doesn't make me sick.

  • Stayed August 2013, traveled on business
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, August 28, 2013
Thank you for your review of the Hilton Garden Inn Columbia! We are sorry to hear that your stay did not meet your expectations. We take guest requests into account when we are assigning rooms, and we try our best to honor those requests. We are sorry to hear that your stay was on a night with limited availability and that we were unable to meet your request. We will continue to do our best to honor non-smoking requests, and we hope that you will give our hotel another chance the next time you are in Columbia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgewater, United States
1 review
5 of 5 bubbles Reviewed August 8, 2013

We drove to Columbia, Missouri to take our son to school at Mizzou. We have stayed at other hotels in the area on prior visits, but this hotel was, by far, the best one we have ever stayed at in Columbia. When visiting Mizzou, the Hilton Garden Inn is definitely the place to stay. We plan on staying here on our next visit to Mizzou.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Colleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, September 4, 2013
Thank you for your review of the Hilton Garden Inn! We are very happy to hear that you enjoyed your stay with us. We hope to see you the next time you are in town, and we wish your son the best of luck at Mizzou.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbia

Property: Hilton Garden Inn Columbia
Address: 3300 Vandiver Dr, Columbia, MO 65202-2308
Phone Number:
Location: United States > Missouri > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Columbia
#10 Business Hotel in Columbia
#10 Family Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbia 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Hilton Garden Inn Columbia hotel in Missouri is located in north Columbia at Hwy 63 and I-70. The hotel is close to the Bass Pro Shop, Missouri Centerstate Office Complex and the Industrial Area. Enjoy Missouri hospitality at the many restaurants including Ruby Tuesday and Lone Star Steakhouse which are within walking distance of the hotel. We also features 12,000 sq ft of flexible conference space.We offer amenities such as business center that is complimentary to guests and accessible 24-hours a day. Our on-site restaurant serves breakfast and dinner. We also have an indoor pool and hot tub. All of our guest rooms are equipped with complimentary free Wifi, a microwave, refrigerator and coffeemaker and more. ... more   less 
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Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Hilton Columbia
Columbia Hilton

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