If this hotel tells you they are putting you on a waiting list, just move on. They have no waiting list. I thought I was on one for six months and when we just stayed there we asked at the desk about where we stood on the list. The answer? "We don't really have a waiting list. Have your husband call back every day to check if there is a change." Only then did I call their customer service. What did I get? Doublespeak. And Rob had his head elsewhere and told me to call his boss, Mike, who was on vacation. Then I called Jim, the company owner, and his admin hung up on me. There is no waiting list. And I am a victim who believed them when they said I was on the list. Unbelievable way of doing business. Nice place but really bad customer service and management.
- Official Description (provided by the hotel):
- Stoney Creek Hotel & Conference Center of Columbia is conveniently located to all attractions within in this growing college city, home to the University of Missouri, Stephens and Columbia Colleges. Our Northwoods Lodge themed guest rooms offer many unique accommodations, including stone fireplace-equipped suites and all assured to provide each of our guests a relaxing and enjoyable experience. We also offer 11,000 square feet of flexible meeting space just right for weddings, reunions and business events. ... more less
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- Also Known As:
- Stoney Creek Inn - Columbia Hotel Columbia
- Stoney Creek Columbia
- Stoney Creek Hotel