Ok so I would like to start by saying I never review places and am typically the type of person to suck it up and deal with it, so please take the fact that I am taking the time to write a review as a warning.
I was traveling with my 4 year old daughter and it was 12:30 in the morning. I needed to stop and get some rest. I wanted a hotel with close access to I-70 and someone told me this place had decent rates so I thought why not. I wasn't looking for the frills just a place to lay my head. The pictures of the lobby are completely inaccurate. Its now a tiny room you walk into and talk to the guy from behind glass. I paid for my room and he gave me a key.
We made our way around to our room and went to unlock our door. There was a NAKED woman on the bed who jumped up and slammed the door! I couldn't make this up! I was shocked..my little girl was shocked! I called the front desk and told them. I told him that I was going to come back to the office and he insisted he would come to me. I waited by my car and watched as he went to the room and knocked until naked lady answered. They talked for a bit which I thought was too friendly and strange, and then he came to me and said he was sorry and gave me a new key to the room right next to her! I went inside and things continued to get worse.
I now didn't feel safe at all..who's to say someone wouldn't walk into my room! The door deadbolt took a lot of fiddling but I finally got it to lock. The walls are paper thin (I could hear naked woman next door on the phone) The carpet was disgusting and filthy. There was cigarette burns in the comforter in this "non smoking room". There was a wad of toilet paper in the toilet. The furniture was worn and old. I cant speak for the comfort of the bed because I didn't lay down.
We collected our things and went back around to the office. I told him I couldn't stay there and I would like to be refunded my money paid. He seriously asked me if there was a problem. I reminded him of naked lady and said who's to say that won't happen to me and that I didn't feel safe especially with my child with me. He told me it was his mix up and it wouldn't happen again but I told him I wanted to leave. I was given my refund and we moved on. Take a warning..do yourself a favor and pick somewhere else.
- Official Description (provided by the hotel):
- Royal Inn is located minutes from University of Missouri, Columbia College and Stephens College and offers comfortable accommodations at affordable rates. This Columbia, MO hotel features spacious rooms with free Wi-Fi. Air conditioning and a cable TV are standard in every simple room at the Royal Inn. All rooms include a private bathroom with hairdryer and are warmly decorated with carpeted floors. A 24-hour reception and a business centre are offered at the Royal Inn. Parking is free on-site. Our staff is professional, friendly, knowledgeable, and courteous. It is our goal to ensure that each one of our guests enjoys gracious hospitality and excellent service. read more ... more less
- Reservation Options:
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