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“Avoid at all cost!!!” 1 of 5 bubbles
Review of Red Roof Inn Columbia

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Red Roof Inn Columbia
Ranked #31 of 35 Hotels in Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Avoid at all cost!!!”
1 of 5 bubbles Reviewed April 6, 2013

Our group of 20+ rooms were looking for an inexpensive hotel in Columbia, MO. We contacted Red Roof Inn's corporate office to secure our rooms. We were promised to be in the same section if we booked our reservations under our group name. Upon arriving at the hotel, we were not booked together & when asked to be put near each other, the front desk agent became extremely angry & was threatened not to be checked in. I explained that the booked through their corporate office, but she then threatened to kick us all out if we were not happy. I was appalled & have never been treated in such a hostile manner in my life. We will never, ever stay here again.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank ChanceBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwhiteside, General Manager at Red Roof Inn Columbia, responded to this review, May 7, 2013
I want to apologize for the problems you experienced during your stay. It is very hard to place large groups with multipIe rooms in the same area especially on event weekends when we are sold out. The behavior you experienced from my front desk GSR was unexceptable and is not how we handle things at my location and I can assure you it will not happen again. Again I would like to apologize for any inconvenience this may have caused you and your group and I hope you would be willing to give my inn another chance in the future. Thank you for sharing your concerns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    15
    33
    27
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    45
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Kittanning, Pennsylvania
Level Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed April 3, 2013

While checking in 2 police vehicles were leaving the parking lot (that contained at least 20 people). The staff was great. The room we got was in the building where all of the construction workers, etc. were and for a one night stay they put us on the top floor. Walked in the room and it was clean and everything would have been fine except for the toilet that would not stop running. Oh, there was also a cup of milk in the refrigerator...We checked in around 11:30 pm and wanted to unwind and sleep...but there was some idiot in a loud truck outside of the room for over a half hour with the sound of the truck bouncing off of the walls and my ears. Definitely very dissatisfied here.

Room Tip: Go somewhere else...
See more room tips
  • Stayed April 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ford1665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwhiteside, General Manager at Red Roof Inn Columbia, responded to this review, May 7, 2013
I want to apologize for the problems you experienced while staying at my location. I have spoken with my housekeeping satff about making sure they are reporting maintanice problems so they can be fixed immediately. Again I would like to apologize for any inconvenience this may have caused you and your family and I hope you would be willing to give my inn another chance in the future. Thank you for sharing your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albia, Iowa
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 1, 2013

We stayed here 1 night during our recent trip to Columbia. The room was clean and the bed was comfortable. There was a breakfast offered in the lobby but there was nowhere to sit, and there weren't very many options there, so we went across the street to eat. I would stay here again.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank teeboland22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawson, Missouri, United States
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed March 11, 2013

We asked for ground but got second floor. Our room smelled like beer. There was a dirty wash rag on the shower curtain bar. We left for our event at 7:00 AM and returned to the room at 5:00 PM and it had not been serviced. Housekeeping told us it would be before we got back from dinner. Three hours later there was a bag of towels on our door and no room service. The desk clerk told us she could do nothing and it was unfortunate. We paid cash and found they had billed my credit card at check out. They gave us a $13 dollar refund which was not enough.

Room Tip: Don't expect too much and you won't be disappointed.
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  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Cecile T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHIO
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 7, 2013 via mobile

Visiting family in Columbia, we always stay at this Inn. Have always found it to be clean and well maintained. Most recently stayed March 6. Our Superior King was excellent; clean and very functional. I commended housekeeping and the desk and will definitely return on my next trip.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank buckeyerailroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 22, 2013

My husband and I stayed here on a quick business trip to Columbia.. We knew as soon as we pulled up we had made a mistake. The hotel stunk, mud was all over the hotel floors, trash was all over the yard.. We arrived late so we did stay, but locked our doors and didn't come out until the next morning. We chose not to eat the breakfast because of the way the hotel was but instead went to Denny's... I would never stay there again!!

  • Stayed January 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank DM778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Alabama
Level Contributor
464 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 bubbles Reviewed December 30, 2012

I've stayed at this motel several times over the past few years. Nothing fancy but always reasonably clean and with good beds. Also a plus, it's located near I-70 just North of exit 126 but also far enough from the highway to be reasonably quiet. A "free" breakfast included but don't expect much-cheap cereal, bagels and cellophane wrapped muffins. You do get a newspaper and the Wi-Fi is provided at no additional cost and it works quite well.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Columbia

Property: Red Roof Inn Columbia
Address: 201 E Texas Ave, I-70 at Providence Road, Exit 26, Columbia, MO 65202-1556
Location: United States > Missouri > Columbia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #31 of 35 Hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Columbia 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Columbia Hotel Columbia
Columbia Red Roof Inn

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