Great and attentive service which I would expect from the Ritz group, - my only gripe is that in spite of several requests the billing was wrongly handled and this made the check out lengthy and hard work, especially at 5am!
The front desk staff (one person at that time) tried very hard to correct but it is so very unnecessary and just indicates that there needs to be proper liaison between reservations and front desk, or that the reservation info is correctly entered!
Having said that the service and the rooms were beautiful.
- Official Description (provided by the hotel):
- Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ambiance of our luxury hotel, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Situated in the heart of Clayton, MO, which boasts a prestigious business district and affluent suburban residences, The Ritz-Carlton, St. Louis is considered one of the finest luxury hotels near Downtown St. Louis. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. ... more less
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- Also Known As:
- Ritz-Carlton St. Louis Hotel Clayton
- Ritz Saint Louis
- Ritz-Carlton Saint Louis
- Saint Louis Ritz-Carlton
- The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO