I brought my family to Teddy Bear tea today and the service was less than we are used to for this annual occasion probably due to the cut backs that are currently going on there
After the tea my son in law was accosted by an employee because he was carrying a camera( in its case)and told if he took a picture he would be escorted off the property.
They left(they were already on there way out)
I called the manager on duty and he investigated and corrected the employee and said they both apologize.
I told him thank you but our R C experience was ruined and it wasn't what we were used to at the RC.Another apology
Vey bad experience and an apology didn't make up for it.
All in all it was a terible day at the Ritz
- Official Description (provided by the hotel):
- Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ambiance of our luxury hotel, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Situated in the heart of Clayton, MO, which boasts a prestigious business district and affluent suburban residences, The Ritz-Carlton, St. Louis is considered one of the finest luxury hotels near Downtown St. Louis. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. ... more less
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- Also Known As:
- Ritz-Carlton St. Louis Hotel Clayton
- Ritz Saint Louis
- Ritz-Carlton Saint Louis
- Saint Louis Ritz-Carlton
- The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO