Been planning an extended Christmas trip to Saint Louis and wanted to confirm a few things with the front desk and their restaurant but to be only received by frustration and angry employees. I placed 4 calls, three of them forwarded to a machine, and the last jockeyed by an angry desk clerk who put me on hold for 10+ minutes - my time was up, questions never answered. I've stayed at many Ritz properties over the years and expected a level of courtesy and support, maybe those days are gone.
What's that sound you hear? My money going elsewhere.
- Official Description (provided by the hotel):
- Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ambiance of our luxury hotel, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Situated in the heart of Clayton, MO, which boasts a prestigious business district and affluent suburban residences, The Ritz-Carlton, St. Louis is considered one of the finest luxury hotels near Downtown St. Louis. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. ... more less
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- Also Known As:
- Ritz-Carlton St. Louis Hotel Clayton
- Ritz Saint Louis
- Ritz-Carlton Saint Louis
- Saint Louis Ritz-Carlton
- The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO