I am platinum with Starwood, so I am not sure my experience is typical -- but probably similar for most business travelers. When I arrived, the person at the front desk said ``We've been waiting for you'' as if I were a long-lost cousin, and went into some detail about the hotel's offerings. I ended up upgraded to a beautiful suite, with a nice living area and desk.
On the floor, was a large club room for gold and platinum members which on the night I was there had wine and cheese (and brownees) complimentary, then had an excellent continental breakfast in the morning. I don't watch much TV other than sports, but about the only 2 non-sports and non-news shows I watch are Dexter and Homeland, so I was delighted that the hotel (and I take it most Sheratons) gets Showtime, which I'd much rather have than HBO.
There was also a shuttle to the St Louis/Lambert airport which operated I think on the half hour, at least much of the weekday. So all in all it was a hassle-free, pleasant experience with strikingly good service. I travel to the area now and then, so I will definitely be back in time. (Again, some of the amenities, though not all, are for frequent Starwood guests, so I am not claiming this is typical. Just what I got, which is great.)More
- Free Wifi
- Breakfast included