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Reviews (424)
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Reviewed August 7, 2012

This hotel is wonderful! nice people, great breakfast coffe and water all the time. curteous and kind always making sure you have eveerything you need. they are working on better internet service, it's spotty. But they don't have knowlege of Entertainment card and thats where i heard of them. we still had a very nice time.

Room Tip: room 316 doesnt get internet very well at all
  • Stayed: July 2012, traveled with family
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Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GablesManager, General Manager at Seven Gables Inn, responded to this reviewResponded August 9, 2012

Thank you for taking time to post your review.

We are very pleased you enjoyed your stay and we actually have just replaced all of our wireless access points so the internet is stronger and better than ever.

We can only continue to improve with our guests feedback and we sincerely appreciate your business.

Warm regards,
Stacey Wallace
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2012

I had tickets to go to two Cardinal games and spent the night between at the Seven Gables Inn. It was very easy to hop on the Metro and get to Busch Stadium and back. Very friendly staff and did many little things to make my stay enjoyable. This place has a little more pizzaz than your typical chain hotel. The room was excellent. I would definitely consider staying here again.

Room Tip: the corner suites are huge.
  • Stayed: July 2012, traveled solo
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2  Thank drrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GablesManager, General Manager at Seven Gables Inn, responded to this reviewResponded July 30, 2012

Thank you for taking time to post your review.

We are thrilled you enjoyed your stay and our team made you feel welcome! We all take such great pride in our jobs and ensuring the guests have a pleasant stay.

Thank you and we look forward to seeing you again.

Warm regards,
Stacey Wallace
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

Charming and intimate bridal shower venue. I booked the hotel for my son's Rehearsal Dinner and I liked it so much I decided to host my future daughter-in-law's Bridal Shower there as well.

It was perfect!!! We had both Gables I and GablesII banquet rooms for the shower. Everyone commented on how lovely the rooms were. The food was delicious and the service excellent.

So happy to have booked the hotel for the upcoming wedding event and in the future I will use Seven Gables Inn for any event that I may host. I would highly recomment Seven Gables to anyone for their parties.

The staff, food and service are first rate especially General Manager, Stacey Wallace.

  • Stayed: April 2012, traveled with friends
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1  Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GablesManager, General Manager at Seven Gables Inn, responded to this reviewResponded July 30, 2012

Thank you for posting such a kind review.

We are so very pleased that we could be apart of such an important event in your life and that you are happy with everything from the service to the food to the venue.

We take such great pride in our jobs and work so well together as a team to ensure our guests expectations are exceeded and its always nice to work with such easy going and fun clients. Seven Gables is not a large venue so if you are looking for quaint and intimate and not your typcial ballroom this is definitely the place to come.

It is only with our guests input and feedback that we can continue to grow and ensure we are providing the best possible customer service.

We thoroughly enjoyed working with you from start to finish and would love to have you back for any future events you might have!

Warm regards,
Stacey Wallace
Genenral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

This Historic Inn is just that HISTORIC I am one that DO NOT LIKE ELEVATOR'S and didn't mind the steps the staff was very friendly and helpful each one greeted you with a bright smile and cheerful hello. The rooms were very clean & neat and fresh, the continental breakfast was lovely everything they stated about the Inn on the internet was true.I would STRONGLY recommend it to anyone that likes HISTORIC places.Parking was not an issue they do offer VALET and have another parking lot. BUT OVER ALL SEVEN GABLES INN is a very relaxing & quite Inn just to get away.....LOVE IT.

  • Stayed: July 2012, traveled with friends
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1  Thank amberbrooks_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GablesManager, General Manager at Seven Gables Inn, responded to this reviewResponded July 30, 2012

Thank you for your kind review.

We are very pleased you enjoyed your stay with us.

There are always pros and cons to older buildings but we do pride ourselves on the exceptional customer service we provide. We want our guests to feel as if they are at their home away from home and we strive to ensure all guests requests are fulfilled.

We do offer self or valet parking and we also have bellman her to assist our guests with their luggage to the upper floor rooms. Our team is always willing to help our guests requests to ensure they are satisfied.

We offer several perks that larger chain hotels do not offer, such as Complimentary Continental Breakfast with a rotating hot item daily, Complimentary Wine and Cheese Reception from 5p-7p Monday through Thursday, Complimentary Wi-Fi in all guest rooms as well as all common areas, Complimentary chocolates, Fiji water and Wolfgang puck coffee makers in all guest rooms.

We are very happy you loved the hotel and we look forward to seeing you again.

Warm regards,
Stacey Wallace
General Manager

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Reviewed July 18, 2012

This place needs to be renovated. The carpet in the room is stained and dirty. The staff is very pleasant. I inquired prior to making my reservation if the linens and towels were scent free, i am sensitive to scented linens and towels, i was told yes. They are not and i find out the hard way. Hotels, get it together and know your product! It's not rocket science. Be aware, no elevator, so plan on carrying your luggage up the spiral steps. Continental breakfast? Is that what they called it?

  • Stayed: July 2012, traveled on business
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1  Thank HowFtLaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GablesManager, General Manager at Seven Gables Inn, responded to this reviewResponded July 30, 2012

Thank you for posting your review.

We appreciate your feedback and address all concerns immediately.

We will definitely check with our vendor who provides us with our laundry supplies as we do not order any scented items due to the wide variety of guests we have and possible allergies our guests might have.

We are also aware of the carpet conditions and we do have them cleaned quarterly by a professional carpet company, but we will pass your feedback along to the appropriate department.

Seven Gables Inn is listed on the National Historic Registery and to keep the charm and history of the hotel we do not offer an elevator but we do have valet/bellman here to assist all guests with the luggage to the upper floors or we also offer guest rooms on the first floor.

Our continental breakfast is a complimentary breakfast which most hotels do not offer. We offer coffee, assortment of Bigalow Teas, two varieties of juices served daily, two options for cereal, oatmeal, smoothies, yogurt, fresh fruit tray, granola bars, hard boiled eggs, bagels, muffins and Danish and a hot breakfast item that we rotate daily. We also offer a complimentary Wine and Cheese Reception served Monday through Thursday from 5p-7p as well as fresh baked cookies daily, as well as chocolates, Fiji water and Wolfgang Puck coffee in all guest rooms complimentary. Seven Gables Inn provides extra perks for our guests that you would not receive at your larger chain hotels which sets us apart from our competition.

We appreciate your feedback and hope you would give us another visit.

Warm regards,
Stacey Wallace
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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