I am writing to share the excellent and professional treatment I have received at the HGI Chesterfield. I work as a trainer for a large insurance company, and host 8 events a year at this property. My experience with the staff and sales department has been great. Bree Mendolia in sales always goes the extra mile to help myself or one of my students with anything they may need. This past week I had a student who was getting married on the weekend and Bree provided a champagne toast to celebrate her special day. She is always available, and goes above and beyond the call of simply booking the event. I deal with 4 other hilton properties and Bree is the only sales manager that comes in during the event on breaks to make sure everything is running smoothly. I would also like to speak well of Bill on the staff, who always has my A/V set up before I arrive. I had a light bulb flashing over one table and asked them to fix it. I stepped out to make a call, and in 2 minutes, I came back and it was fixed. Very responsive. Lee at the front desk and Travis in the restaurant always remember my name and treat me like a VIP.
The guest rooms are also very nice,and the food is excellent. My students always rave about the cookies and cupcakes, and the people making omlettes during breakfast know their stuff.
If you are looking for affordable and professional meeting space in the St. Louis area, you can't go wrong with the HGI Chesterfield.
Field Development Manager
- Official Description (provided by the hotel):
- The Hilton Garden Inn St. Louis/Chesterfield hotel is near the popular Chesterfield Outlet Malls and only 20 minutes from Lambert-St. Louis International Airport. The hotel also provides a free shuttle service within a 5-mile radius. Guests also receive complimentary WiFi. ... more less
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- Also Known As:
- Hilton Garden Inn St. Louis Chesterfield Hotel Chesterfield
- Hilton Garden Inn Chesterfield
- Hilton Chesterfield