I wanted a shake after 10pm, so Steak n Shake was about my only option that I knew of (I'm from out-of-town). We decided to give it a try. Service wasn't great; we had to seat ourselves when the sign clearly says "Please Wait To Be Seated". Our waitress was a little on the strange side; she was singing off-key and dancing weirdly for awhile as she was delivering our food. I orderd a BLT sandwich without the lettuce and I overheard the cook say "A BLT sandwich without the 'L'? Who does that?" Well, clearly, I do since I hate lettuce. I thought that was rude especially because there weren't many people in there that late at night so he should have realized that I could hear him. The wait for food was pretty slow considering how few people were there. The food itself didn't taste horrible, but it wasn't particularly great either. The shake was the only good thing I had so you should definitely try the Chocolate Fresh Banana shake. If you have children, avoid the kid's meal hot dogs... they split the hog dog to cook it and it comes out looking somewhat burnt and my child wouldn't eat it.