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“Excellent Hotel!”

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Doubletree by Hilton Hotel St Louis - Chesterfield
Ranked #3 of 14 Hotels in Chesterfield
Certificate of Excellence
Little Rock, AR
1 review
“Excellent Hotel!”
Reviewed July 28, 2009

I really enjoyed my stay at the Residence Inn! This was our first trip to St. Louis and we were going to explore and visit Six Flags. This hotel was very clean, spacious - especially when your traveling with young ones. The breakfast is DELICIOUS! It's not your average complimentary breakfast, this hotel actually serves a deluxe type breakfast! They have basketball courts, swimming pool and I absolutely loved how they are built like apartment homes. They also have a computer and printer for public use which was very convenient for us! Everything about this hotel was GREAT!! And the location was perfect! If I go back to St. Louis, I will be staying here again!!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kobesmom24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattFelling, General manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review, August 5, 2009
Thank you for your review. We appreciate your business and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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990 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Illinois
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2009

That's really the reason why I'm writing this review. I've stayed in dozens of hotels, and this is the best hotel bed ever!! I believe it's down or down alternative bedding. If you're OK with being farther away from the city attractions, this is the place to go. For $60 a night, it's so worth it!! It's a quiet location (away from airport), and there's a lot to do on hotel property. Outdoor pool is large, with a lane for serious swimmers :) Also close to a great mall with lots of shops & a movie theater!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlk8604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 1, 2009

This is my second time staying here because this is where our company suggests when traveling to SL.

The doors aren't insulated, so you can hear everything going on in the hallway! I normally don't sleep with the air on as I get cold easily. The only way I could attempt any sleep was with the air conditioner going full blast to drown out the hallway noise.

The food is WAY overpriced. It's ok food, not worth the high cost.

I woke up in the middle of the night ripping all of the sheets off as I swear I felt bugs biting me! In fact, I even had a bite on my ankle!

I stayed 3 nights this trip and cannot wait to get outta here, so I can get some SLEEP!!

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jewelsnoel1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2009

We booked on hotwire for 57 a night and were pleased with the rate. Our room was near the stairs but not near an elevator or any other loud device as some other reviews mentioned.

The room was clean. It was unspectacular in terms of decor, comfort and space; not bad, just not noteworthy.
There is no fridge in the room, which seems to be standard on pricier hotels.

Likes: Really just the price.

Dislikes:
-I was having trouble finding the place. I called the hotel. After the automated system said it would transfer me to the hotel operator, the phone ring for 13 minutes until I finally went to a different hotel to ask for directions to the Doubletree. (Full disclosure, it was after midnight.)

- This place hits you with hidden charges every chance it gets. It is the sort of behavior you would expect from a budget hotel in a small town, not a major hotel in a nice part of town. EXAMPLES:
1. Internet, $10 a day. Really. The MOTEL 6 give you FREE INTERNET, but not the doubletree. This is just tacky, internet has been a gimme at hotels for years now. (Side note- it is free in the lobby, the charge is for the rooms. I am on the 7th floor and I am writing this review right now on their free lobby internet from my room.)
2. The fitness center looked great but they charge over $10 a person to use it.
3. Food. I know that hotel food is not cheap, but look at all the shady hidden charges : 17% auto gratuity + 5% administrative charge + $4 "in-room dinning charge." Then look at the Chesterfield sales tax of 7.075%.
Here is some math. If you just wanted an order of pancakes here is what you would pay:
Pancake price on menu: $11
17% gratuity: $1.87
5% admin: $.55
$4 delivery fee.
Subtotal= $17.42
+ tax of $1.23
and your GRAND TOTAL is $18.65 for PANCAKES, which were listed at $11.

I have not problem with places charging what they want, but increase the price to over 150% of what you list is dishonest and unbecoming a nicer establishment.

This should be beneath Hilton and Doubletree.

Take your money somewhere with more integrity.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mickcollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA
1 review
Reviewed June 14, 2009

From the minute I arrived the service was amazing! From the bellman, Gary, to the director of convention services, Steve, everyone on the staff made 100% effort to make my stay perfection.
The rooms were comfortable, with nice fluffy down pillows and I was well rested for my early morning meetings.
The surrounding area has great shopping and restaurants without the hassle of excessive traffic.
The added bonus of a first class tennis facility and the best gym I have ever experienced in a hotel made my business trip relaxing and fun.
I can't wait to travel back to the Chesterfield Doubletree! I am going to look for reasons to come back for business or pleasure!

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Innerlight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 26, 2009

The check-in woman was rude and also kept making errors – ditto for the check-out woman. My room was not soundproofed, and you could clearly hear even normal-volume people next door and in the hallway. The room was dusty, and the upholstered chairs threadbare and stained, and the shower curtain very snagged. The bathroom smelled mildewed. The service at breakfast was weirdly awful; my silverware and napkin disappeared in my one trip to the buffet, and it took 45 minutes for coffee to arrive though there were only a few occupied tables. The wireless internet connection was unreliable. The toiletries were fine, though, and the welcome cookie delicious. The room was also very well laid out, possibly my favorite of anywhere I’ve stayed in the USA, Europe, or Asia. However, overall I was so disappointed I left early to stay elsewhere, and canceled my remaining reservations at all Hilton-owned hotels.

  • Stayed April 2009, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign-Urbana, Illinois
Level 6 Contributor
238 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed April 14, 2009

My husband booked this hotel on Hotwire and received a very reasonable rate. After reading some of the previous reviews here, after he had already booked, I wasn't sure what to expect, since some were favorable and some, not so much. However, opinions are just that and are subjective to the eye of the beholder.

Thankfully, we were pleasantly surprised and very pleased with this hotel. We received delicious hot cookies upon check-in, to the delight of our teenage daughter and myself and the room was comfortable and attractive. We were only here to spend the night, after a long day of visiting with friends, and it was a quiet, peaceful place to rest and fully met our expectations.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luckyone2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Property: Doubletree by Hilton Hotel St Louis - Chesterfield
Address: 16625 Swingley Ridge Rd, Chesterfield, MO 63017-1715
Phone Number:
Location: United States > Missouri > Chesterfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel St Louis-Chesterfield, located in the upscale West County suburb of Chesterfield, is located just off Highway 40, and is convenient to St. Louis area corporations and attractions. With easy highway access, Lambert-St. Louis International Airport (STL) is less than 30 minutes from our first-class hotel. Our full service hotel features spacious guest rooms and suites with all the comforts of home and a long list of amenities like wireless high-speed internet access. For your convenience, we offer a variety of food and beverage options, including our Lobby Bar for casual lunch and dinner, or The Cafe for elegantly prepared buffet and a la carte selections in warm surroundings. Our Chesterfield Athletic Club is one of the largest hotel health facilities in the area. Our guests have full use of sparkling indoor and outdoor pools, an indoor whirlpool, sauna and steam rooms, full cardio and weight training facilities, aerobics classes, racquetball and handball courts, a full-court gymnasium, indoor and outdoor tennis courts and walk/jog tracks. From our well-located hotel, business and leisure guests alike can enjoy local attractions like the Gateway Arch, St. Louis Zoo, Busch Stadium, Forest Park, Grant's Farm, Union Station, and historic St. Charles. Whether your stay involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to St. Louis with our special, signature warm chocolate chip cookie at check-in. ... more   less 
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree

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