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Doubletree by Hilton Hotel St Louis - Chesterfield
Ranked #3 of 14 Hotels in Chesterfield
Certificate of Excellence
Reviewed May 12, 2013

Hotel is very nice. It has the largest and most complete fitness center I have ever seen in a hotel. Rooms are clean, comfortable, and well appointed. My only complaint is the slow internet, but it is on par with the "free internet" that most of the Hilton chains offer.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Nicole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded May 16, 2013

Thank you for the great review on Trip Advisor. Your comments are so important to us. I am so pleased you enjoyed your stay with us. The management team works very close to all of the team members. We do strive to be the best with hospitality. We ensure the quality and comfort of our guests. If you have any further questions, comments please do not hesitate on contacting me via e-mail or by phone

Thank you,
Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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814 - 820 of 1,010 reviews

Reviewed May 8, 2013

We live about a mile and a half from this hotel and had heard about it from friends. Unfortunately, we didn't get to go anywhere big for spring break so we decided to book a Friday night here. When I called for reservations I didn't know it at the time but first talked to Kim the manager. I told Kim what we wanted to do and she did a great job finding our family of five a suite that would fit us with a great price given that the hotel was almost full that night. I really appreciated the effort she put into finding us a great room. Kim seems like a very hands on manager and inquired how our stay was going whenever we saw her in the lobby.
The room and common areas of the hotel were very nice. The look and feel was that of a nice hotel. Even better, though, is that the hotel is physically attached to an athletic/tennis club. That means they have a full indoor basketball court (they post the schedule so you know ahead of time when groups are coming to use it), racket ball courts with nets for wall ball (if they're not up ask and they'll set them up), ping pong table, weight/fitness room, indoor and outdoor pool and indoor and outdoor tennis courts. The sports was the best thing about it. The kids had a blast and we had fun playing with our kids. The only caveat is that the indoor tennis courts have a fee while the outdoor are free. It was pretty cold that weekend so we just stayed in the whole time and played basketball and wall ball. The kids also just had fun throwing a tennis ball around in the racketball courts. I'm sure we will be returning there again next winter when we get cabin fever.

  • Stayed: March 2013, traveled with family
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Thank stgreen1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded May 13, 2013

Thank you for taking the time to write such a wonderful review on trip advisor. Your comments are so important to the employees and management team. Your kind words about our staff really make us realize that hospitality is what we are all about. If there is anything else you would like to comment please feel free to contact me at the hotel. Hope to see you in the near future.

Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

Very nice hotel have stayed here before many years ago. clean and quiet. Our room was located right by the elevator and we didn't hear a thing. Rooms were very clean and comfortable. Food in restaurant was delicious and all of the staff were outstanding in courtesy and kindness.

Room Tip: We always choose a king....all rooms are quite nice.
See more room tips
  • Stayed: April 2013, traveled as a couple
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Thank Janice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded May 13, 2013

Thank you for the kind words on your last stay with us. Comments from all of our guests are so important to the staff. We are pleased that you enjoyed your stay with us. If there are any further comments, please do not hesitate on contacting me via- e-mail or by phone.

Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

Very clean comfortable room, with appropriate amenities. Staff was extremely helpful and quick to respond. Large parking area and all the fitness facilities one could expect. Warm delicious cookie on arrival and no fuss checkout.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Darrell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded May 16, 2013

Thank you for the great review on Trip Advisor. Your comments are so important to us. I am so pleased you enjoyed your stay with us. The management team works very close to all of the team members. We do strive to be the best with hospitality.We ensure the quality and comfort of our guests.if you have any further questions,comments please do not hesitate on contacting me via e-mail or by phone.

Thank you
Kim Zimerman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Not a bad hotel. Rooms were comfortable and quiet. We were in town for a baseball tournament and didnt really get a chance to take advantage of all the amenities. Buffet we average. The biggest downfall for this hotel was the lack of front desk staff. They had 2 workers and the line to be helped was extremely long. Also, there was one staff person that appeared unhappy they were so busy. It really showed when she was required to check you in. I thought it was a one time issue, but anytime I needed to talk to the front desk, she was quite unpleasant.

  • Stayed: April 2013, traveled with family
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Thank TGed2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded May 8, 2013

Thank you very much for taking the time to write a review on Trip Advisor. I wanted to personally apologize for your recent stay with us. I have addressed this issue with my front desk staff. This is not how we want our guest to feel. I hope you do stay with us again and we can show you that we can make your next stay great. If you have any further comments please do not hesitate on contacting me by phone or via-email.

thank you,
Kim Zimeman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Great hotel, warm and welcoming staff. Very accommodating, as I arrived late at night, and the young man that greeted me at reception desk, also made me a hot chocolate, as the Starbucks was closed in the hotel...so he just went ahead and made one for me. Very sweet and thoughtful. (Cookies were all gone at that time of night :( Gotta get there a little earlier next time....they're worth it. Breakfast staff are very accomodating and friendly and the service is stellar. Great place to stay.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Sylvia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013

Comfortable room; delicious buffet breakfast; tasty lunch for meeting attendees with timely and friendly service; outstanding meeting facilities; excellent service from the friendly and courteous staff (Front desk, wait staff and meeting staff)

  • Stayed: April 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded May 16, 2013

Thank you so much for writing a great review on Trip Advisor. Your comments are so importnant to us. I am so pleased you enjoye your stay with us. We do strive to make sure that every guests leaves our hotel with a smile.We hope to see you in the near future for another funtion or just a small vacation. If there is anything I can do please do not hesitate on contacting me.

Thank you,

Kim Zimerman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Address: 16625 Swingley Ridge Rd, Chesterfield, MO 63017-1715
Phone Number:
Location: United States > Missouri > Chesterfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
Price Range: $122 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel St Louis-Chesterfield, located in the upscale West County suburb of Chesterfield, is located just off Highway 40, and is convenient to St. Louis area corporations and attractions. With easy highway access, Lambert-St. Louis International Airport (STL) is less than 30 minutes from our first-class hotel. Our full service hotel features spacious guest rooms and suites with all the comforts of home and a long list of amenities like wireless high-speed internet access. For your convenience, we offer a variety of food and beverage options, including our Lobby Bar for casual lunch and dinner, or The Cafe for elegantly prepared buffet and a la carte selections in warm surroundings. Our Chesterfield Athletic Club is one of the largest hotel health facilities in the area. Our guests have full use of sparkling indoor and outdoor pools, an indoor whirlpool, sauna and steam rooms, full cardio and weight training facilities, aerobics classes, racquetball and handball courts, a full-court gymnasium, indoor and outdoor tennis courts and walk/jog tracks. From our well-located hotel, business and leisure guests alike can enjoy local attractions like the Gateway Arch, St. Louis Zoo, Busch Stadium, Forest Park, Grant's Farm, Union Station, and historic St. Charles. Whether your stay involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to St. Louis with our special, signature warm chocolate chip cookie at check-in. ... more   less 
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree

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