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“Grear hotel for a convention”

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Doubletree by Hilton Hotel St Louis - Chesterfield
Ranked #3 of 14 Hotels in Chesterfield
Certificate of Excellence
Reviewed April 16, 2013

We recently held a convention for 90 people and will definitely be back for our next convention. The hotel has just undergone a $12 million renovation so the meeting rooms were great...especially like the comfy chairs in the meeting rooms since we were sitting in them all day. The staff definitely went above and beyond. We had four themed meals beginning on Friday night and ending on Sunday. The chef was very creative in keeping with our themes and especially because we had several guests with special dietary requirements. Dealing with glutten free, diabetic, lactose and people who were allergic to tomatoes and strawberries had to present a challenge to the chef but he came through for us. The wait staff was very pleasant at every function. Emma at the front desk was so very pleasant and helpful as each of our guests arrived on Friday and checked out on Sunday. The lovely breakfast that was included in our room price has a very nice variety. And I can't say enough about Becky Paulson, the sales manager. Working with her for over a year, she saw that every "strange request" that we made to keep within our themed meal events was carried out.

  • Stayed: April 2013, traveled on business
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Thank Rosalee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 22, 2013

Thank you for taking time out of your busy scheudle to put a great review on Trip Advisor. I am so pleased that you enjoyed our facilities. We strive to be the best in customer service, we train our staff on a daily basis.I will get this review to the executive chef in regards of the event you had here. I hope that you will continue having events here at our hotel.

thank you again.

Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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849 - 855 of 1,033 reviews

Reviewed April 15, 2013

This is a great location outside the city of St. Louis. Conveniently located to shopping mall across the highway. The room was very nice the bed very comfortable. Received free breakfast coupons which came in handy. Only about twenty miuntes from the arch.

  • Stayed: April 2013, traveled on business
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Thank Dewayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 18, 2013

Thank you for the kind words on your last stay with us. Comments from all of our guests are so important to the staff. We are pleased that you enjoyed your stay with us. If there are any further comments, please do not hesitate on contacting me via- e-mail or by phone.

Thank you,
Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

We were there for a 13U baseball tournament and the staff was very accommodating to these young gentlemen. They made it possible for the boys to play on the basketball court until the wee hours of the evening. The breakfast was VERY good.

  • Stayed: April 2013, traveled with family
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Thank Dena L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 18, 2013

.Thank you for reviewing us on Trip Advisor. Comments from our guests are so important to our management team and also our employees. I am so glad that you enjoyed your stay with us. The enitire staff takes pride in what they do, and that is hospitality. We hope to see you see you in the near future. If you have any further comments please do not hesitate on contacting me via e-mail or by phone.

Kim Zimerman

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Reviewed April 8, 2013

If you don't mind the drive back into STL, the Double Tree is a great choice. The attached Chesterfield Athletic Club is a great bonus for cardio, weights, and tennis. The recent remodel of the hotel makes it nice hotel (great A/C in the room and the staff was very courteous and helpful.
Only negative-had asked for a room on an upper floor, away from elevator, with view of the valley. Got a room on an upper floor, across from the elevator, overlooking the parking lot.

Room Tip: Ask for a room overlooking the valley
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  • Stayed: April 2013, traveled with family
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1  Thank aumba02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 11, 2013

Thank you for writing such a wonderful trip advisor review. We take each comment from our guests very seriously. I am so pleased you enjoyed your stay and our work out facility. The great comment you wrote about our staff members makes us so proud of what we do in the hospitality industry. If you have any further comments please do not hesitate on e-mailing me or calling me.

Thank you again

Kim Zimerman

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Reviewed April 8, 2013

We used this hotel on a short getaway from the city when we did not want to actually leave the town. The rooms are very nicely redone and the service was great. We got a fantastic price on it via Priceline, but it would have been worth the price that Hilton was asking for as well. Despite being right next to the Chesterfield City Hall, it actually feels a bit secluded while at the same time being close to a lot of things.

  • Stayed: March 2013, traveled as a couple
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Thank fretlessb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 11, 2013

Thank you for the great review on Trip Advisor. Your comments are so important to us. I am so pleased you enjoyed your stay with us. The management team works very close to all of the team members. We do strive to be the best with hospitality.We ensure the quality and comfort of our guests.if you have any further questions,comments please do not hesitate on contacting me via e-mail or by phone.

Thank you,

Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

I am staying at this hotel on business...and from Check in to this evening, the Service has been impeccable! From the maids to Engineering, Room Service, Front Desk, and the Cafe....wonderful staff!!
The property is beautiful, the room quiet and comfortable, I'm very pleased.

Room Tip: High floor, end room....very nice!
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  • Stayed: April 2013, traveled on business
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Thank fairlassie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 6, 2013

Thank you for posting a review on Trip Advisor. I am so pleased that you enjoyed your stay with us. We take alot of pride with our customer service for our guests.I hope to see you in the near future. If you have any further comments or questiosn plese do not hesitate on contacting me via e-mail or by phone.

Thank you,
Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

From the outside this hotel is very unimpressive. Simply a concrete block with windows, but when you walk inside, it is like stepping into another world. The reception area is clean, modern & inviting, the staff are excellent and the rooms are simply top class. This is my second trip to this hotel with consistent experiences both times. I highly recommend this hotel!!

  • Stayed: April 2013, traveled on business
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1  Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim Z, Front Office Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this reviewResponded April 6, 2013

Thank you so much for writing a great review on Trip Advisor. Your comments are so importnant to us. I am so pleased you enjoye your stay with us. We do strive to make sure that every guests leaves our hotel with a smile. We have had so many comments on our renovations. If there is anything I can do please do not hesitate on contacting me.

Thank you,

Kim Zimerman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Address: 16625 Swingley Ridge Rd, Chesterfield, MO 63017-1715
Phone Number:
Location: United States > Missouri > Chesterfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
Price Range: $89 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel St Louis-Chesterfield, located in the upscale West County suburb of Chesterfield, is located just off Highway 40, and is convenient to St. Louis area corporations and attractions. With easy highway access, Lambert-St. Louis International Airport (STL) is less than 30 minutes from our first-class hotel. Our full service hotel features spacious guest rooms and suites with all the comforts of home and a long list of amenities like wireless high-speed internet access. For your convenience, we offer a variety of food and beverage options, including our Lobby Bar for casual lunch and dinner, or The Cafe for elegantly prepared buffet and a la carte selections in warm surroundings. Our Chesterfield Athletic Club is one of the largest hotel health facilities in the area. Our guests have full use of sparkling indoor and outdoor pools, an indoor whirlpool, sauna and steam rooms, full cardio and weight training facilities, aerobics classes, racquetball and handball courts, a full-court gymnasium, indoor and outdoor tennis courts and walk/jog tracks. From our well-located hotel, business and leisure guests alike can enjoy local attractions like the Gateway Arch, St. Louis Zoo, Busch Stadium, Forest Park, Grant's Farm, Union Station, and historic St. Charles. Whether your stay involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to St. Louis with our special, signature warm chocolate chip cookie at check-in. ... more   less 
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree

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