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“Reasonably Priced, Comfortable Room, nice breakfast”

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Hampton Inn and Suites-Chesterfield
Ranked #4 of 14 Hotels in Chesterfield
Certificate of Excellence
Chesapeake, United States
1 review
“Reasonably Priced, Comfortable Room, nice breakfast”
Reviewed September 30, 2013

I enjoyed my stafy for business. The hotel is right off the interstate, near restaurants. The staff was pleasant, the room was very comfortable, had internet access. The workout facilities were reasonable and I always enjoy their breakfasts at the Hampton Inn. I will stay there again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, October 2, 2013
We appreciate you taking the time to leave your review of your stay at our hotel. Our staff read these when we have our morning huddles and we will leave with a smile on our faces, knowing we served you so well! Please come back to see us soon!
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530 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 29, 2013 via mobile

I had a good stay overall. I slept really well and love the variety of channels here. The walls are too thin (as is the case in almost all hotels), so I easily heard the loud person next door who was in and out all evening and doesn't know how to close a door - or a drawer - quietly. Lots of shopping and dining options nearby.

Stayed September 2013
Helpful?
Thank GetMeOuttaThisTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, October 2, 2013
Thank you for your input! We love that you enjoyed our breakfast, which has so many choices, you could live here for 2 weeks and not get through all of them! Yes, we are very convenient to interstate I-64, into and out of St. Louis. And most of all, we are delighted the staff pleased you so much....that is exactly what we are here to do! Thanks again and hope you will return next time your travels take you into or out of St. Louis. Go CARDS !!!!
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Bailey, United States
1 review
Reviewed September 24, 2013

The staff helped me locate everything i was going to need during my stay. Being in an unfamiliar place the staff made me feel as much at home as possible. I will be staying here on my next trip. I couldn't have asked for a better staff. They made sure to help me with shuttle times, wake up calls and map of surrounding area, for food and shopping. The lodge was also wonderful to have a place to work but not having to stay in my room to do so.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, September 29, 2013
That is wonderful that we made you feel so comfortable, that is the true spirit of the hosptitality industry and our Hampton brand. The hotel is designed to makee our public-use spaces so much more comfortable and "homey", so that guests can have another living space in addition to their sleeping room. As you saw when the front desk gave you maps and references, there are plenty of places to eat, drink and enjoy the surrounding area. Thank you for staying with us and we hope you will return soon!
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Carolina Beach, North Carolina
Level Contributor
444 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
Reviewed September 23, 2013

This was a very pleasant stay and those who enjoy Hampton Inns will definitely not be disappointed.

The staff was friendly and professional. Room clean, beds comfy, amenities up to standards I like. The carpet seemed new but the furniture was not updated, my opinion which did not take away from the visit at all. I did not like the fact that the room did not have a closet but a wardrobe was between the desk and TV. This made it difficult to respond to emails and also catch the news...but that is a small issue for me.

Nice place to stay, overall.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bseashore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, September 25, 2013
Thank you! Your comments will be passed on to our sister-hotel, for whom we believe you intended this wonderful review. They have recently undergone a full renovation, except for furniture and window treatment, which we understand has ordered. It wil be completed as soon as the truck arrives! Thanks again!
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Cuba, United States
Level Contributor
3 reviews
Reviewed September 19, 2013

We had a great stay at this hotel. The rooms were clean, the beds were very comfortable and we enjoyed the breakfast the next morning. This hotel has a great location. Right in the middle of lots of good restaurants and shopping. I would definitely stay here again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, September 23, 2013
We do have a wonderful location! Over 100 restaurants within 1 mile radius of the hotel. Not only close to Spirit Airport (SUS) and the Chesterfield business environ, but also lots to see/do on a weekend stay....wineries, shopping (2 new outlet malls just opened!), parks, bike/hike trails and very easy access to downtown St. Louis. That the yummy, free hot breakfast and comfy bed are the frosting on the cake! Thank you for staying!
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Front Royal, Virginia
Level Contributor
8 reviews
3 hotel reviews
Reviewed September 18, 2013

My traveling companion left her laptop in the closet of the hotel and did not discover her mistake until we were almost two hours west of the hotel. She called back and they indeed had the laptop and said they would ship it to my friend at our university in Denver, CO. The laptop was shipped overnight the next business day and arrived our first day of classes. This was definitely above and beyond normal customer service and my whole family will be using the Hampton/Hilton chain of hotels in the future!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, September 23, 2013
I remember your situation with the computer! That's the way we like to hear a happy ending for our guests....thank you so much for taking the time to write a review and let your fellow-travelers in our the Hampton service culture! Please hurry back to visit with us again, soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, Kansas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 9, 2013

The hotel room was ok, not as clean as it could have been, dirt in corners in bathroom so attention to detail lacking. Very hard beds made it hard to sleep. In addition, our room was at the end of the hall near the pool exit and the slamming of the door nearly drove me out of my MIND! Every time the door slammed shut our door and walls vibrated! We stayed three nights and on day two the internet and cable were out almost the entire day...nothing compensated on bill. I could have stayed at the Marriott for $20 more a night.

The upside are proximity to shopping and the breakfast, which was fresh and delicious. In addition, the lady that was doing breakfast set up was the most pleasant and delightful person I encountered during the entire stay!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephaniJ_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peggy-GM, General Manager at Hampton Inn and Suites-Chesterfield, responded to this review, September 11, 2013
We are so sorry you had a bad stay with noise, hard bed, dirt in bathroom corner and difficult cable/internet. Your feedback is invaluable, we have written work orders to inspect the 3 potential doors in the viciity you describe. Maintenance routinely flips mattresses quarterly, and is over 1/2 way completed for the current quarter. Housekeeping has given special attention to the tile corners in all rooms. Charter Communications successfully resolved our cable/internet issues, after a stretch of time, as it was a Chesterfield area-wide outage.

Hampton has a satisfaction guarantee, which we stand behind...if you are not happy, we do not expect you to pay! It's that simple! Your identity is anymous to us on Trip Advisor, so if you will contact our Front Office Manager, Andrea, we will arrange to return room/tax charges for your evening. We can be reached at : 636-530-0770 or andrea.messina@hilton.com.

We will take the positive feedback about breakfat to the hostess on dury, too. She will appreciate it.

Once again, we apologize and hope you will contact us soon to allow us to implement the Hampton Satisfaction Guarantee.
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Additional Information about Hampton Inn and Suites-Chesterfield

Property: Hampton Inn and Suites-Chesterfield
Address: 5 McBride and Son Center Dr, Chesterfield, MO 63005-1406
Phone Number:
Location: United States > Missouri > Chesterfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Chesterfield
#2 Romantic Hotel in Chesterfield
#2 Family Hotel in Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hampton Inn and Suites-Chesterfield 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Your gateway to a great vacation...Welcome to the Hampton Inn & Suites St. Louis/Chesterfield. Missouri offers plenty for visitors to our Hampton Inn & Suites® hotel in St. Louis/Chesterfield to see and do. Play a round of golf on one of our gorgeous courses (we have six near our hotel in Chesterfield). Take the kids to ride a roller coaster at Six Flags. Brush up on your ice skating skills at the ice-skating rink in the Hardee's Ice Plex. Venture with your spouse to see the lovely vineyards of Missouri's wine country. Enjoy excellent shopping at the Two Brand New Outlet Malls, Chesterfield Mall and the Chesterfield Commons, all located within just a few minutes of the Hampton Inn & Suites hotel in St. Louis/Chesterfield. We invite you to come see for yourself all of the fun things to see and do in and around our hotel in Chesterfield. With all our golf, dining, shopping and family fun, we hope to be your gateway to a great vacation. ... more   less 
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Also Known As:
Hampton Inn And Suites-Chesterfield Hotel Chesterfield
Hampton Inn Chesterfield
Chesterfield Hampton Inn

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