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“great hotel, great value”

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Homewood Suites St. Louis Chesterfield
Ranked #8 of 14 Hotels in Chesterfield
Nashville, Tennessee
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great hotel, great value”
Reviewed September 4, 2013

Family of 4, we stayed for 6 days, 5 nights and were surprisingly comfortable throughout the stay. Kids slept on the sleeper sofa and we had a king bed in the seperate bedroom. The hotel was clean, staff was great, and the hotel couldn't have been located in a better spot for us. 15-20mins from just about anything we wanted to do in St. Louis including Six Flags (may have been a couple of mins farther), the zoo, Grant's Farm, The Arch/Riverfront, Busch Stadium and St. Charles Riverfront in the other direction.

Room Tip: Rooms on higher floors are quieter due to the noise from the pool area.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSChesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review, September 29, 2013
Thank you for taking the time to review us on TripAdvisor. We truly appreciate feedback from our guests. Should you need further accommodations, we would love the opportunity to serve you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
    249
    152
    97
    68
    52
See reviews for
282
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Memphis, United States
1 review
Reviewed August 26, 2013

Room #2 was great. But our first room (Room #1) was handicapped accessible room, in which the shower was improperly installed such that neither of two shower heads worked. One blasted the shower curtain; the other (at the end of a flexible hose) you couldn't turn on because the bar that holds the showerhead in place was mounted in the path of the handle. I physically removed the bar, so we could use the flexible hose showerhead, only to find it was not properly affixed to the faucet and lost about 40% of its water due to leak/spillage. Reported to maintenance, whose solution was to re-mount the bar in the wrong place. Reported that to the front desk; got a call at 6:45 the next morning from the maintenance staff apologizing for the problem, and saying they had to order parts. It didn't need parts: it needed to be mounted anywhere else except where it was. My daughter also got her foot slashed from a protruding nail in room #1. So basically room #1 had troubles: room #2 was outstanding. Hotel breakfast is also very nice - a hot meal, with lots of options; it ends at 9 AM which is kind of early. But fortunately if you have any problems the maintenance crew will wake you up plenty early.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Todd P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Pines, NC
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 17, 2013

Highly recommend this hotel! Great staff, very good accommodations for the price, safe, clean and friendly. We hosted several members of our family from out-of-state and the entire experience was problem-free from scheduling to stay to check out.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank enjoyinglife2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSChesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review, September 29, 2013
Thank you for taking the time to review us on TripAdvisor. We truly appreciate feedback from our guests. Should you need further accommodations, we would love the opportunity to serve you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2013

We usually stay at Hilton Garden Inn or Hampton Inn & Suites, but decided to try out this Hilton property instead because of the extra room and kitchen. We were not disappointed. We stayed over the weekend, so we did not have the evening meals, but the breakfast was great, lots of variety. We never even used the kitchen in our suite. The front desk staff was very nice, especially the girl that was there on the morning of 8/10. I didn't get her name, but she was so very helpful. We would come back again just because of her customer service. Thank you!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lenamarie456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanna City, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2013

Only complaint about the hotel would be that the mattress' needed updated, otherwise very nice hotel and would stay again. Close to Six Flags and a mall. Nice nightly reception Mon - Thurs. Complimentary breakfast was better than most other hotels.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Hopsboyz28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2013

When I travel I want the comforts of home - a quick meal, glass of wine, fresh towels, cool room and pillow choices. Homewood Suites gives me all that and a staff that is prompt and friendly! I travel about 30% of the year for work and when I do it always involves Hilton Hotels and Homewood Suites is my favorite! I keep coming back because you make it so comfortable and convenient!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chesterfeild, United States
1 review
Reviewed August 8, 2013

While traveling with our quiz team we had to stop and get a hotel. Instead of getting two motel rooms we opted for a Suite. The Homewood suite worked perfectly for us. The bed was comfy and there was extra sheets, pillows, and a blanket for the pull out in the living room. The room was clean. The only drawback was the pull out couch was a bit worn looking, but it too was clean.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review, August 11, 2013
Thank you for the staying with us. We appreciate the kind comments. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites St. Louis Chesterfield

Property: Homewood Suites St. Louis Chesterfield
Address: 840 Chesterfield Pkwy W, Chesterfield, MO 63017-0741
Phone Number:
Location: United States > Missouri > Chesterfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites St. Louis Chesterfield 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Homewood Suites St. Louis Chesterfield is an all-suite property located in a upscale suburb of St. Louis. We are close to St. Louis Premium Outlets and Taubman Prestige Outlets. We are close to area businesses; such as Monsanto, Mercy Health, and St. Luke's Hospital. We are an easy drive to St. Louis attractions, like Busch Stadium, the Arch, the St. Louis Zoo and Six Flags. ... more   less 
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Also Known As:
Homewood Suites St. Louis Chesterfield Hotel Chesterfield
Homewood Suites Chesterfield
Homewood Chesterfield
Chesterfield Homewood Suites

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