Three of the seven nights we stayed at the facility, the room was not made up. There were no towels, no soap replenishment and no shampoo/crème rinse replenishment either. The trash was not picked up in the room and trash was left at the entrance to the facility nightly. I actually saw two raccoons rummaging through the trash. The GM at the facility was very kind and credited us 3 nights. I used 4 nights with points. It was just a terrible place to come back too as it felt so dirty and unkept. I've never experienced anything like it. The wait staff in the food service area was very kind...but as far as housekeeping....it was absolutely terrible.
- Official Description (provided by the hotel):
- The Homewood Suites St. Louis Chesterfield is an all-suite property located in a upscale suburb of St. Louis. We are close to St. Louis Premium Outlets and Taubman Prestige Outlets. We are close to area businesses; such as Monsanto, Mercy Health, and St. Luke's Hospital. We are an easy drive to St. Louis attractions, like Busch Stadium, the Arch, the St. Louis Zoo and Six Flags. ... more less
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- Also Known As:
- Homewood Suites St. Louis Chesterfield Hotel Chesterfield
- Homewood Suites Chesterfield
- Homewood Chesterfield
- Chesterfield Homewood Suites