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“Just OK”

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Crowne Plaza St Louis Airport
Ranked #1 of 11 Hotels in Bridgeton
St. Paul, MN
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Just OK”
Reviewed September 2, 2007

I agree with other reviews that this property needs a lot of work.

Worn, dirty furniture, marks on the walls, broken tiles in the bathroom, broken coffee pot in the room.

Dirty duvet cover, however the bed was very comfortable.

Not at all what I have experienced at other Crowne Plaza hotels.

  • Liked — Comfortable Bed
  • Disliked — Overall Condition
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sburns57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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539 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
Saint Louis, MO
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 22, 2007

This is your basic stay and sleep hotel, what more do you want? We stayed on the 7th floor, non-smoking room that overlooked the beautiful atrium. We even had a nice view of the planes taking off and touching down at the airport across the way.

The best deal is the park and fly package. If you stay at this hotel, even if for only one night you can park in there lot for up to 14 days. That pays for the room itself!

The rooms are very quite and the beds were soft. If you like a soft bed, I however like a firmer bed but it was no big deal. The a/c in the room could have been a lot more cooler and stronger, I felt a very weak breeze coming from it.

The next morning we had to catch a flight out at 7:30 so we got the first shuttle at 4:30 – the driver was great and very nice. He saw us in the lobby and immediately took our bags and put them into the shuttle (be sure and tip). Also when we got back I called the hotel for the shuttle service to pick us up from the airport and the shuttle showed up in less than 3 minuets.

Overall, for a one-night stay with 14 days of free parking I have no complaints.

  • Liked — parking
  • Disliked — a/c
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mandjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level 6 Contributor
97 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 2, 2007

This really is a fantastic hotel for the money. I have stayed here three times and I'm never disappointed. It's very close to the airport, yet not noisy at all. Rooms are comfortable, decor is nice, staff is always helpful. TGI Friday's is on the lower level, which was great given our late flight arrival. The morning breakfast options are good, either buffet or ordering off the menu. Highly recommended for anyone passing through or staying in St. Louis!

  • Liked — Rooms are very quiet and comfortable
  • Disliked — Elevators aren't the fastest
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank dm713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level 4 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 10, 2006

Stayed here for one night on business. My room was fine, but was exposed to lots of noise from the roads surrounding the building and my "view" was of the roof of the Home Depot next door. The only thing lacking was the bathroom, which had a three-inch hole in the bathroom tile, and peeling paint on the door.. It could really stand a renovation !

The public areas of the hotel are nice enough, but permitting smoking in the Atrium Bar means that the lobby frequently reeks of smoke during bar hours.

I ate supper at the TGI Fridays in the hotel, which was pretty dismal. Tasteless food and our server seemed intent on getting us out the door as fast as possible. The breakfast buffet in the hotel's restaurant next morning was ok, but the coffee could stand a few more beans.

All in all, an average stay; not great, not bad.

  • Liked — Bed was comfortable
  • Disliked — Smoking allowed in the bar. Road noise.
  • Tips/Secrets — Go out for meals.
  • Stayed September 2006, traveled on business
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank letterip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Aurora, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 7, 2006

This was the second time we've stayed at the Crowne Plaza in Bridgeton. The staff was wonderful. The lounge (and bartender) were great. The room was perfect. TGI Friday's service has alot to be desired, but the food was good. I would highly recommend this hotel and will definitely stay there again when traveling to St. Louis.

  • Liked — The staff were very accommodating, friendly and knowledgeable.
  • Disliked — TFI Friday's service.
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GPZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida, US
Level 5 Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 25, 2006

I was booked on business. I looked forward to staying, having been in Crowne Plazas in other cities that were nice. There were two positives about the hotel. The bed was comfortable and the shuttle drivers were very helpful and pleasant. That's all I can compliment. The hotel restaurant is open early in the day with an average breakfast buffet. Beyond that, our only choice was the TGIF in the building, room service, or go out. One afternoon, I was looking for a cup of hot tea. I asked a girl at the desk if they had a coffee shop. She snapped at me "No, you have a coffee pot in your room". When some friends came in from shopping, they told me the shuttle driver had taken them to a nice mall he recommended and gave them the hotel number to call for him to pick them up. When they called, the same girl gave them a hard time about him coming back to the mall. They felt she was rude, as I had.
The most bothersome things were found in my room. First, a pastry, (presumably from the last occupant,) in the nightstand. Also he apparently left his bill with personal info on top of the TV, and it was missed in the cleaning.There was someone's used bar of soap in the bathroom floor for 2 days. I know there are worse thing I could have found, but it made me wonder how well the rest of the room and bath was cleaned. For the price, I can't recommend this hotel to anyone.

  • Liked — The pleasant shuttle drivers
  • Disliked — Rude desk staff, room not cleaned well
  • Tips/Secrets — Stay somewhere else
  • Stayed July 2006, traveled on business
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RosieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level 6 Contributor
107 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed August 22, 2005

Facilities very good. Service excellent. Front desk very friendly and competent. Food good. Elevators are a little slow. I saw housekeeping use guest elevator even though they have a service elevator. That to me is a NO-NO. Rooms are very clean. AC is very quiet... it is a central type... which all hotels of this class should have. Bed is very comfortable. The exit from the exit is dangerous. Only a right turn onto Lindberg is possible since Lindberg is a divided highway. To go left, one must go right and turn left onto St. Charles Rock and turn back left onto Lindberg. The initial exit onto Lindberg is a demolition derby waiting to happen. Cars are exiting I-70 at freeway speeds while on-coming cars from Lindberg are trying to merge to exit onto St. Charles Rock where you are trying to enter.... take your time relax and enjoy the music in your car... and when you are absolutely sure you are clear.... zoom zoom.
Exiting the hotel and exiting the street is not the hotel's problem; however, one must be cognizant of this potential danger when lodging at this facility.
Without the exit/entry problems, this hotel would have rated "excellent".

  • Stayed August 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank QZOCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza St Louis Airport

Property: Crowne Plaza St Louis Airport
Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Phone Number:
Location: United States > Missouri > Saint Louis > Bridgeton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Bridgeton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis, MO - Bridgeton

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