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SpringHill Suites St. Louis Brentwood
Ranked #2 of 2 Hotels in Brentwood
Certificate of Excellence
Reviewed August 25, 2014 via mobile

We stayed in a double queen room. There was a couch and desk area for all our work needs. It was very spacious and very clean. The staff was great from check in to check out! Great location too, close to the highway and dining within walking distance. I would recommend this hotel to anyone :)

Stayed: August 2014, traveled on business
1  Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded September 17, 2014

Thank you for your feedback and we hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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130 - 136 of 252 reviews

Reviewed August 19, 2014

A middle of the road experience.
Stayed the night before moving daughter into Wash U and we got the Wash U discount. I had been careful when booking to find a place with not only a pool but one that opened early since the last place we stayed it didn't open till nearly check out time. As a previous reviewer notes, the pool is small but it opens at 6 am. I did not go to the affiliated facility. The pool area was clean and the water was an ok temp. It's definitely not a lap pool.
The place is modern and clean.
Of note the bathroom has only a shower, which we noted as my student lamented not being able to take a bath in college.
Breakfast had lots of options including eggs, sausage, waffles, bagels, apples, etc.
The parking lot is shared and tiny so you inevitably need to park in the parking garage next door which is free but you drive through the cramped parking lot to access it.
Houlihan's and several eateries are in the same complex or across the side street and the hotel is close to I-64. Overall a convenient location.
There were some kids but fortunately it wasn't as overrun by running children as the place we stayed at last time. There was some kid in the room above us who was running and jumping but fortunately he/she ran out of energy before bedtime.
The fan in the room is under the window close to one of the beds but we just turned the AC off and we were comfortable.
There's a microwave and fridge in the unit.

  • Stayed: August 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Anne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded September 17, 2014

Thank you for writing a detailed review of our hotel. We appreciate you taking the time to share your experience. We do have some suites that have tubs for future reference. We hope to see you again.

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Reviewed August 18, 2014

We were tired of the continual roadway noise at many of the other hotels and tried this one last week. We were pleasantly surprised at the cleanliness of the place and simplicity of the design and decor. We also enjoyed the walkability to many of the restaurants in the area. If their prices are maintained, this will be our new hotel when in the area.

Room Tip: All rooms seem to be far enough away from I-64 that I doubt if road noise would be an issue.
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  • Stayed: August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank onceinawhile31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded September 17, 2014

Thank you for your feedback and we hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2014 via mobile

We stayed for one night while in town for a medical procedure. The hotel was very clean and very comfortable. They do have an onsite pool, but it is very small. To make up for this they have a deal with a community center a half mile away. We were able to go use their facilities as guests of the hotel!
Nice indoor aquatic center, great workout facilities, outdoor playground. It was a great amenity!

We would stay here again!

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank sobey9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded September 17, 2014

Thank you for writing a review about our hotel. We are glad that you enjoyed your stay and had the opportunity to use The Heights indoor water park. We hope to see you again on future visits.

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Reviewed August 5, 2014

We attended a Cards game, did some shopping, dining, and had an appointment at St. Louis Children's Hospital and found the location just perfect for our needs. Close enough to the stadium, right in the middle of shopping and dining options, and just a short drive to medical facilities. Rooms were nicely sized and appointed. Nice touches throughout. Staff was friendly. We are pretty picky and our expectations were met and exceeded. We will return here next time.

  • Stayed: August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Kris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded September 17, 2014

Thank you for your detailed review regarding our hotel. We are glad that we exceeded your expectations. We look forward to seeing you on future visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

We stopped here overnight on our way home from another Missouri destination. The property was clean, modern, and well kept. The first room assigned was on the 2nd floor directly in line with oncoming traffic from the main road; but, upon request, management immediately moved us to a higher floor. There were multiple restaurant options within walking distance or within a very short drive. Hotel was very, very quiet. When we left the next morning, I was shocked by how many people (and small children in particular) were having breakfast. We never knew there was anyone around us! We were unable to stay for breakfast; but, the people who did seemed to be enjoying it.

Room Tip: Request an upper floor
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank hankie2254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded September 17, 2014

Thank you for your feedback and we hope to see you on future visits to St. Louis.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2014

I have seriously mixed feelings about this property. It's not cheap, but the furniture in the room and the breakfast offerings are (fake scrambled eggs, really?). The bed was fine but the couch and desk were cheap. The "kitchen" was a mini-fridge and a microwave.

When we walked into the room, it was obvious someone had smoked in it. We alerted the front desk on our way out 15 minutes later and they jumped on it. Luis (excellent employee, Marriott) had a special fan on it while we were gone and got rid of most of the smell. although not all. We didn't complain and didn't ask for it but were looking for a discount on the bill. As a Marriott Rewards member, I thought someone would at least speak to me. Nope; full bill under the door.

Next trip to St. Louis may not include this property.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this reviewResponded August 1, 2014

It is disappointing that your stay was not what is expected of a Marriott hotel. I apologize that your room smelled like smoke. It is also unacceptable that a manager didn’t follow up with you regarding your concerns. I will be contacting you soon by email. We truly appreciate you sharing your thoughts with us so that we can continue to improve and deliver exceptional service in the future. I hope to see you again on future visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites St. Louis Brentwood

Address: 1231 Strassner Dr, Brentwood, Saint Louis, MO 63144-1875
Phone Number:
Location: United States > Missouri > Saint Louis > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Brentwood
Price Range: $115 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites St. Louis Brentwood 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Springhill Suites St. Louis Brentwood Hotel Brentwood
Springhill Suites Brentwood
SpringHill Suites St. Louis Brentwood Saint Louis, MO

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