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“Great Location But Somewhat Disappointing”

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SpringHill Suites St. Louis Brentwood
Ranked #2 of 2 Hotels in Brentwood
Certificate of Excellence
Atlanta, GA
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Location But Somewhat Disappointing”
Reviewed April 25, 2013

I'm a big fan of SpringHill Suites in general, but this one wasn't up to par. While the location was perfect for our road trip from Atlanta to Omaha, and right off the interstate, near restaurants & shopping, I found the housekeeping to be unsatisfactory. The bathroom area was not clean; there was mildew around the shower stall and a strong odor of sewage coming from the bathroom sink. The furnishings are okay and fairly attractive, and the room was spacious, so I hope the bad housekeeping isn't an everyday thing. I doubt we'd stay here again but based on other reviews here, we might give it a second chance on a future trip, based on location only. Complimentary breakfast was decent. There's free parking in an on-site garage, which is a nice perk if the weather's bad.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjhc123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Kansas City, Missouri
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 24, 2013

We arrived on April 12th to the hotel. The rooms were spacious and clean. Our view was not too bad and the hotel was convenient to a lot of places. I was very pleased with our housekeeper. She was pleasant, accomodating, and very professional. I believe her name started with a G. I was not keen on the parking if you were out on Saturday night. It was hard to find a spot. However, overall I will stay again in the near future.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noireevb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
203 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed April 16, 2013

I have stayed here three times when traveling to St.L for business. The hotel is conveniently located for the airport and visiting my client. There are several dining choices within walking distance and a couple will even deliver to the lobby of the hotel. Very handy if you want to eat in your jammies. It is also not far from several shopping centers and the Galleria. The rooms are clean and the staff is friendly and accomodating. The breakfast is similar to what you find at a Hampton Inn. A couple of hot choices with continental otherwise. The coffee is better than most and available (tea too) around the clock.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rose W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenwood, mo
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 8, 2013

What a nice place to stay! Excellent location, clean spacious rooms, WONDERFUL hot breakfast,warm receptionists.
GREAT parking, convenient and close!
The drawback, even if this is to be considered, is the indoor swimming pool which is small and COLD!
I would go back anytime...a good value for the money!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank offthecuff2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 17, 2013

Ms Claudia was the best housekeeper and all the service was excellent. I really enjoyed my stay. The rooms are excellent.
The breakfast every morning was very good. The location of the hotel is in a conveient locatio.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Latoshamartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2013

The good: Clean, spacious room with a double bed and a fold out couch was very comfortable for a family of four. Large shower and modern sink. Flat screen TV that pivoted between bedroom/living area/desk. Mini fridge for leftovers or cold drinks. Small microwave even included a few plates and utensils which came in handy. Good location between The Magic House and Zoo. Also close to the Galleria (mall) and across the street from a Wal-Mart in case you forgot something. Free breakfast with waffle maker, scrambled eggs, sausage, fruit, yogurt and a variety of breads/cereals. Stayed 3 days and never ate the same thing twice.

The not so good: Indoor pool was very, very tiny. Bed was hard. Un-lit closet at back of room. Fan in the bathroom did not work. Room was near the elevator which dings regularly. Sink was high off of the floor, making it difficult for our 4 year old to reach.

Room Tip: - Rooms on the 6th floor are quieter as long as you are not near the elevator. - We used the small...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank serif76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 13, 2013

I stayed here twice in 2 months - each for 3 nights/4 days for conferences in the Webster Groves area. It is WONDERFUL. VERY clean, amazing room layout with a sectioned-off living room and kitchenette, amazing breakfast, and decent fitness center. I've stayed at 6-7 hotels in the past 6 months for business and this by far the best VALUE for the PRICE. Its a wonderful location with 5 decent restaurants in walking distance, and a large shopping complex with a Walmart across the street. Its near the highway for access to downtown/etc., but far enough to cancel out highway noise. Friendly staff allowed us to check in early after traveling on dangerous roads over long distances to get here.

Room Tip: I stayed in 2 different rooms during 2 different trips and both were wonderful!
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wansaham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites St. Louis Brentwood

Property: SpringHill Suites St. Louis Brentwood
Address: 1231 Strassner Dr, Brentwood, Saint Louis, MO 63144-1875
Phone Number:
Location: United States > Missouri > Saint Louis > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites St. Louis Brentwood 3*
Number of rooms: 123
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Also Known As:
Springhill Suites St. Louis Brentwood Hotel Brentwood
Springhill Suites Brentwood
SpringHill Suites St. Louis Brentwood Saint Louis, MO

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