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“Very nice staff, average motel” 3 of 5 bubbles
Review of BEST WESTERN Branson Inn and Conference Center

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BEST WESTERN Branson Inn and Conference Center
Ranked #1 of 7 Hotels in Branson West
Certificate of Excellence
GreenLeadersBronze level
Saint Louis, Missouri
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Very nice staff, average motel”
3 of 5 bubbles Reviewed March 24, 2012

I realized what a hotel snob I have become when I first thought of this hotel as .... Bleh and yuck. Actually for what it is, they do a nice job. Staff is very nice, the rooms are clean and some attempts have been made at updates: new paint in rooms, new comforter and drapes, nicely chosen. But at the heart this is an old motel. Excellent location if you are going to Silver Dollar City, clean, if simply serviceable, indoor pool for your kids. Warning: there is no restaurant for dinner and no alcohol served on the property. If you need a cocktail after a long day at the theme park with kids, bring your own!

  • Stayed March 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank travelplan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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534 reviews from our community

Traveler rating
    300
    154
    54
    17
    9
See reviews for
346
98
12
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 29, 2012

Hotel is a a awesome location to Silver Dollar City with a shuttle bus back & forth. Breakfast was great & heated INDOOR pool & game room for the kids. All staff encountered were down home friendly especially nice & helpful front desk staff.

Room Tip: either side has great views but we had a suite on the 3rd floor....great connecting room to it for f...
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, KS
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed December 19, 2011

We enjoyed our stay here for our December Christmas lights visit to Silver Dollar City. The location was perfect. It backs right up to Silver Dollar City. They have a free shuttle to the park but we did not use it. We also enjoyed the hot breakfast that was provided with the stay.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank VBlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburg, KS
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 29, 2011

The room was nice and clean, It has a very nice selection for your free Breakfast. Customer Service was helpful when I called before arriving and front desk personal was friendly and helpful. The lady that sat out the breakfast was friendly. Free shuttle to Silver Dollar City. I can not comment on the pool since we did not attempt to use it. The bed was very noisy and rather uncomfortable, room did not come with fridge or microwave.

  • Stayed November 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cass G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury, Minnesota
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 29, 2011

Everything about this hotel was nice and I wouldn’t complain about anything, We stayed here because of the location and cost. It was a little more money than I would have anticipated paying for the room, but I attribute it to being peak time (Thanksgiving weekend). Overall, it was a good value compared to the other places I researched.

The location is far enough from the main strip, but still close to everything. You can miss most of the traffic if you want to avoid Branson chaos via alternate routes. Branson West is just down the road with several restaurants and a Wal-Mart.

The benefits of having a pool, hot tub (not whirl pool), kiddy pool, game room as well as complimentary breakfast made this a great family stay. They also offered a couple of checker boards in the common areas to play.

We elected to upgrade to a suite as we wanted a refrigerator and a little more room for our extended stay. Others in our party stayed in the standard rooms and were happy with their accommodations. The rooms are clean and comforable. Also, the staff was very helpful in assisting us on our room decision and the staff was very friendly and courteous with every interaction. They truly desired to please their guests.

We saw 3 plays with ‘A Christmas Snow’ being my favorite. We also spent a day at Silver Dollar City, which was a blast for my 12 & 10 children, their cousins & several adults – 5 families. This hotel is convenient to everything and a good value. I would stay here again.

  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oskaloosa, IA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 20, 2011

Hotel is alright, nothing special. Hotel advertises heated pool but pool was ice cold. Hot tub was overcrowded with adults and children. Very convenient to silver dollar city. Doors to rooms are on the inside.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Kaylamg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Owner at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 21, 2011
Thank you for your review. I am sorry about the pool being cold. we had a part break on the heater and it was not keeping up with the cold weather. We have fixed the issue and would love for you to try us again. I understand it is not even worth having an indoor pool if it is cold.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springdale, Arkansas
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed November 18, 2011

We stayed Nov 15&16th 2011. booked and paid in advance for 2 queens per discription. Hotel and service was OK. Room was not as described. Both beds were broken down with squeaks anjd a large depression in one of them. No pillowtop mattresses or premium bedding as described. Beds need to be replaced. had to call to get bathroom cleaned on second day at 4:00 in the afternoon. Very disappointed with this Best Western as we have stayed at far better! I would not have stayed at this property if I had not paid in advance because i new I could not get a refund. This property was very overpriced at $76.00 a nite. Many more better hotels in this area at the same price or cheaper!!!

Room Tip: Try some where else.
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  • Stayed November 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ron m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Owner at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 21, 2011
I am sorry we have seemed to miss the mark for you. We love our guests and take great care in making sure their experience here is excellent. We are constantly making upgrades and purchases that enhance the guest experience. Along with our 1st floor renovations this winter we are replaceing the beds. Again, I am sorry you were not satisfied with your stay. Our housekeeping staff is top notch and take pride in thier clean rooms, so if they missed something in your bathroom I am sorry. Please check us out again. we have a lot to offer. Also if you book with us direct you will get the same price. We would never make an unhappy guest stay with us. This is your vacation and we honor that and want it to be the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Branson Inn and Conference Center

Property: BEST WESTERN Branson Inn and Conference Center
Address: 8514 E State Highway 76, Branson West, Branson, MO 65737-8881
Phone Number:
Location: United States > Missouri > Branson > Branson West
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Branson West
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Branson Inn and Conference Center 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Next to Silver Dollar City with free shuttle to and from the park, deluxe continental breakfast, indoor pool, kiddie pool, Jacuzzi, game room, conference, meeting and banquet rooms. Wireless internet. Hotel features interior corridors with an elevator. All rooms have a private balcony! We are located ½ mile from Silver Dollar City and 4 miles from all of Branson. ... more   less 
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Also Known As:
Best Western Branson Hotel Branson West
Best Western Branson West
Branson West Best Western
BEST WESTERN Branson Inn And Conference Center MO - Branson West

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