I stayed at this hotel over the weekend of Aug 1 2013. It was terrible. First the hotel is outdated. It is very very old and extremely out of shape. The walls are very very thin. We were not able to sleep due to the baby crying in the room next to us and the people above us either having some sort of party or jumping off the bed onto the floor until 1 in the morning. When we called the hotel staff about the problem, the staff did not take any action. They did not call the room to ask them to be quiet or do anything about the complaint. We called the staff again and they became angry with us and told us that they cannot "guarantee" that a quest would be quiet. We finally had to call the police (who camped out across the street), since the hotel staff would not do anything. The indoor pool was green and cloudy. The outdoor pool had no way of entering unless you entered into the deep in using a ladder. For people who do not know how to swim, that is terrible. We had prepaid for the room 2 months prior, so the room was paid for when we checked in. Even thought the room was already paid for they still asked for my debt card and took $202.70 out of my checking account to pay for a room that was already paid for. When I called and asked the hotel about this, they were even more rude, I mean extremely room and said "This is what we always do". I am force to wait from 7 to 14 days to get the money back for a room that was already prepaid for. I will never stay there again. Very rude staff, very inadquate hotel. They are asking way to much for what the consumer will receive
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- Also Known As:
- Quality Inn - Branson, Mo Hotel Branson
- Branson Quality Inn