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Residence Inn Branson
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Reviews (307)
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All reviewsfire pitroom was cleanbedroom suitewafflesevening snackssofa bedbreakfast staffan older hotelhot tubyellow routebiscuits and gravynice stayfull kitchenindoor poolfree breakfasteach morningthe main drag
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165 - 170 of 307 reviews
Reviewed August 3, 2014

My family and I came from St Louis to visit here BIG mistake. We stay at the Residence Inn a lot in St Louis and love each stay so thought it would be the same in Branson wrong!!! For starters the one in Branson are in a building not private entry or sound proof like the one in St Louis. Secondly there were dead bugs and live ones all throughout our room. Worst part of all the noise was so intolerable we were supposed to stay two nights but checked out early and only stayed one! We didn't care about losing the money we paid we just wanted to get as far away as possible. All night and day people running through the halls slamming doors kids screaming! This hotel was horrible Branson was a nice place to visit but my family will never ever stay at this hotel again! Also there was left behind food on the counter from previous guest so that let's me know the room wasn't properly cleaned!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jbowers1038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this reviewResponded August 4, 2014

I would like to apologize for your stay not being up to your standards for this Branson trip. Summertime is always a challenge with so many families coming to stay with us, I apologize for the noise, and we do appreciate you letting us know about your concerns. I sincerely hope you will give us another chance to show you how great our hotel can be!

Genesis O.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014

Got a two bedroom suite which was perfect for our family. The two bedrooms and two bathrooms made getting ready in the morning a breeze. They had a continental breakfast but none of us ate as we got on the road early. Room was clean and well stocked, staff was friendly and facility was in a great area off the strip. Would highly recommend.

  • Stayed: August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank KHM2267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this reviewResponded August 4, 2014

We are so glad that you enjoyed your stay with us here at the Residence Inn! Thank you for the great review, and for taking the time to let everyone else know about your visit! We appreciate it, and we look forward to having you return to stay with us again soon!

Genesis O.

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Reviewed July 30, 2014 via mobile

This is the second year we have stayed at this location and it is perfect for our family. We get a two bedroom suite and the rooms are clean, the status nice, and the location is perfect. Additionally, they have a great breakfast every morning. I look forward to staying here every year from here on out and recommend this location.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Theo711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this reviewResponded August 1, 2014

Thank you for your great review of our hotel! We are so glad to hear that you enjoy coming to stay with us each year, and we look forward to having you with us from now on! Thank you again for taking the time to let everyone else know about our wonderful hotel!

Genesis

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Reviewed July 27, 2014 via mobile

We stayed here with a family reunion and a group of 19! The location was easy to get any where. The staff was super accommodating to our needs. They have an outdoor patio with a fire pit where we made s"more's.

Stayed: July 2014, traveled with family
Thank Mmu_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this reviewResponded July 28, 2014

We are so glad you enjoyed your stay with us and that we accommodated all of your needs! It is a great honor to be a part of such a special family event! Thank you so much for staying with us, and for taking the time to let everyone else know about our hotel & staff. We appreciate you & hope to have you all stay with us again soon!
Genesis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

Recently spent a few days at this hotel using our reward nights, and while it wasn't horrible, I don't think I would stay again with all the other hotels available in Branson.
When we arrived we were not greeted, just received a blank stare from the lady working the desk, she was very cold and we felt like we were a bother instead of a guest, I'm guessing that is her personality from the different times we encountered her, there wasn't any change.
The hotel was ok clean but very outdated and worn, not what I would expect from a Residence Inn. If you want a quiet part of town and like dark and worn, this is your place.

  • Stayed: June 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tiffani243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this reviewResponded July 28, 2014

Thank you for taking the time to let us know about your stay with us, we appreciate all comments about our hotel and staff. I would like to apologize that you stay was not up to your expectations. We are looking at renovation in the near future, I sincerely hope you will consider staying with us again so we may have another chance to show you how our ozark hospitality usually is! Thank you again and we do hope to see you again!
Genesis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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