First of all, I hate being called a liar. Second, I hate crooks. I made my reservation with Megan for a 2 bedroom cabin and she told me that I would get the "special" rate of $169 per night. I booked the cabin for 2 nights with the grand total quoted as $378.90. Done. Okay, Friday night we arrive and at check-in were told we had been reserved a 2 bedroom condo. The gentleman explained that "she", whoever "she" was, had gone in and changed our reservation because something was "wrong" with the cabin that Megan had originally reserved. After working all week and driving 200+ miles to have a nice stay AND agreeing to spend that kind of money, the last thing you want to hear is that your reservation is not available. We finally got what we reserved. Unfortunately, that was not the end of our battles at the front desk. On Sunday, at check-out time, an extra $34 per night was added to our bill. When I inquired about the extra charge, I was told "she" added it but was given no explanation why? I reminded the gentleman at the front desk of our original quoted rate which was the same rate we agreed to at check-in. He didn't want to take me for my word, so I had to go back to my car and retrieve the original quote I had been emailed after I made the reservation. I'm not sure what crazy nonsense is going to show up on my credit card statement, but if you insist on staying at this facility, make sure and keep all your original price quotes and emails.
The cabin itself was nice, but not secluded or quiet like you find in Gatlinburg, Tennessee. We have been to Branson many times and there are way too many accommodation choices in this town to have to be treated like we were treated at Thousand Hills Resort.
- Official Description (provided by the hotel):
- Thousand Hills Golf Resort is a leading lodging provider in Branson, Missouri. In business over 20 years we have the consistency and quality to provide a vacation home away from home you will always remember. We offer nightly rental condos, cabins and lake condos with sizes & styles to accommodate all travelers from romantic getaways to family reunions. Our location puts us in the heart of all the shows, shopping & attractions the area has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Thousand Hills Resort And Golf Club Hotel Branson
- 1000 Hills Resort And Golf Club
- Thousand Hills Branson