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“Not pleased and won't be going back!”

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Rock Lane Resort and Marina
Ranked #106 of 133 Hotels in Branson
Reviewed June 17, 2013

My wife and I have stayed for a week at this property twice in the last 2 years. Our last trip was June 8 - 15. Upon arrival, we found our top floor unit to be very warm (over 78 degrees) so we turned down the AC. An hour later, the temp was up to 80 degrees and got no cooler. We called the front desk and requested that someone take a look at the problem. A "maintenance man", and I use the term loosely, came to the unit and told my wife to leave the unit set at 72 and to not lower the temperature beyond that. He assured us that the unit would cool off over night. We spent a sweaty night in the unit and awoke in the morning to find the unit at 81 degrees! We called the front desk again and asked that the problem be rectified. "Maintenance" took another look and said that an AC repairman would be called and would fix the problem. We went out and about our day, and returned to find the unit had not cooled below 80 degrees again, with outside temperatures in the mid 90's. When we requested service again, and this time "maintenance" brought us a box fan and left it at our door. NOT AN ACCEPTABLE SOLUTION IN 97 DEGREE HEAT! After complaining yet again to the front desk, they agreed to move us to another unit for the remainder of our stay, so we had to pack up 3 adults and 2 young children and move our belongings to the new unit. Fortunately the AC worked for the remainder of our stay.

Other dislikes include very dirty carpets and uncomfortable beds in the units. Walk around in the units in your bare feet for an hour and then check to see how black the bottoms of your feet are. It was disgusting. As stated above, we will not be returning to this property, and suggest that others stay away as well. The staff was condescending and only willing to rectify a complaint when we came to the front desk and forced a confrontation.

  • Stayed: June 2013, traveled with family
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1  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 37 of 40 reviews

Reviewed May 7, 2013

My wife and I came to Branson to unwind after the stresses of Tax Season, and if you come in Mid-April, it's blissfully quiet. We spent our timeshare week here, and could not have been happier. The screened-in porch let us take in the majesty of Table Rock Lake without worrying about bugs. The location is far enough out of town to give you some peace, but close enough that you can run into town and catch a show.

The decor was a bit dated, but it definitely had a homey feel. Laundry facilities in the room (though tiny) meant I arrived home after a week without a pile of laundry to do.

Being in our early 40's, we were the youngest people for what felt like 100 miles, but it wasn't problematic, we were here to unwind, not to cut loose.

Room Tip: There are some apartments where you can avoid stairs, if you ask nicely, but the views are best from...
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  • Stayed: April 2013, traveled with family
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Thank MkeRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2012

We found this place purely by chance after a terrible experience at the place we'd intended to stay. When we arrived, we were hot and tired and bedraggled and not sure they'd even have a room. They did--two rooms with balconies with a commanding view of the lake and the dam! The rooms aren't the height of luxury, but are clean and spacious and the air conditioners work well. The office staff were friendly and pleasant in explaining things--they even picked my elderly folks up in a golf cart to take them to the restaurant. They seemed happy for the business, the grounds were well manicured, and the pool was immaculate. We had three wonderful nights sitting on the balcony, drinking cocktails, and enjoying the lake. This resort saved what could have been a terrible experience after our original choice fell through, and for that we are very grateful. I would highly recommend this spot.

Room Tip: Ask for a room with a view of the lake, you won't be disappointed.
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  • Stayed: July 2012, traveled with family
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Thank Kayofthewoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2012

my husband found this place, after a mad experience we had in a hotel at branson. quite frankly I do not understand why people want to stay in Branson. The Hotels are overpriced, and too much hoopla going on . This resort is nice , clean , the people are friendly, the food is yummy and not to expensive. very good.. we stayed in the hotel room, nice room, the mattress was somewhat outdated..very clean room and spacious.

  • Stayed: June 2012, traveled as a couple
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1  Thank mariannefarrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2012

My husband and I purchased a $169 package from Groupon for two nights stay and $50 at Charlie's Steak Restaurant. It is a great place! We have a two bedroom, two bath, full kitchen with outside patio and view of the lake. It is quiet and clean and would be a good place to bring a boat, if you have one.
The only thing is, it takes about 15 minutes to drive to the "strip" but is super close to Silver Dollar City if you are planning to go there.

  • Stayed: May 2012
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1  Thank moodymolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

Came early before the tourist season kicked in and was def impressed . very quiet will clean rooms . Boat rentals were inexpensive and the staff was courteous to T. thanks Rock Lane for a very enjoyable stay.

  • Stayed: March 2012, traveled with friends
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2  Thank wulfgar14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2011

Branson Yacht Club at Rock Lane is also a timeshare where we have owned since 1999. We just returned from a week's stay there - our first time in 4 years. We saw some improvements yet not enough. Yes, the lake views are beautiful and it is VERY quiet. That is because there are no planned activities so it's ideal for those who are older - not a lot to offer families with children.

The restaurant seems to change names and managers every few years but their prices looked quite reasonable. The lower pool area has been greatly improved with a Tiki bar near the expanded Marina which offers several boats, jet skis and tubes to rent. That seems to be where most of the money has been dedicated. If you have your own boat, they do charge a small slip fee and you may leave your trailer in the upper parking lot. The larger, deeper pool is more for lap swimming but didn't seem to be used as much.

Our 2 bedroom condo was plenty big enough for 4 adults, yet it was necessary for us to call for maintenance repairs. Some of the condos have been updated, others not.The most disappointing was the thin and threadbare linens! They do have a "guest advocate" who was VERY helpful while listening to our concerns and made corrections as quickly as they could. As owners, we will also be sending a list of suggestions for improvements to the resort.

If you are looking for a really nice resort, this is not it. However, if you are looking for a quiet place to relax after a day in Branson or on the lake, you may be satisfied.

  • Stayed: August 2011, traveled as a couple
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2  Thank NDBlone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rock Lane Resort and Marina

Address: 611 Rock Lane Rd, Branson, MO 65616
Location: United States > Missouri > Branson
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #106 of 133 Hotels in Branson
Price Range: $55 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rock Lane Resort and Marina 3*
Number of rooms: 100
Official Description (provided by the hotel):
Rock Lane Resort and Marina is a family vacation destination with an island attitude. Kick back on Table Rock Lake, near Branson, Missouri. Have fun with boat rentals, lake cruises, scuba diving and fishing, or Relax by one of the pools.Feed the family at Charlie’s Steak, Ribs and Ale, a full service family dining restaurant with a lake view. Or, visit the Tiki Bar for food, drinks, and live entertainment on Weekend Nights.Leave your worries behind and enjoy all that Table Rock Lake has to offer from the peninsula known as Rock Lane, which is “almost an island.” While Rock Lane Resort and Marina is just a few minutes away from the congestion of the Branson Strip, the tranquil atmosphere of this amazing area will make you feel that you are far, far away from the hustle and bustle of the city. Nestled in-between the rolling Ozark Mountains just minutes away from Silver Dollar City on Indian Point, Rock Lane Resort and Marina is a vacation unto itself. Rock Lane’s unparalleled view of Table Rock Lake offers the relaxing vacation experience that will make you want to return year after year — just like many of our guests actually do! Situated on a private peninsula, Rock Lane provides its guests with an up-close and personal view of Table Rock Lake. A quick walk through our grounds takes you directly to the shores of Table Rock Lake, and if you wish, you can jump onto one of the fine boats available at the marina. ... more   less 
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Also Known As:
Rock Lane Hotel Branson

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