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“Good Value”

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Chateau on the Lake Resort & Spa
Ranked #18 of 140 Hotels in Branson
Certificate of Excellence
Overland Park, KS
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Value”
Reviewed March 28, 2007

They did not have our room ready at 4 pm and we got upgraded to a lake view.

The hotel location and surroundins are very nice and near the major Branson attractions. Lots of things for the kids to do with indoor/outdoor pools, playground and even a movie theater. They had cookies and milk in the afternoon and our kids just loved it!!

The atrium is beautiful and the food options and quality were very good.

This is a good place to stay while visiting Branson.

  • Liked — The hotell setting and surroundings. Great views.
  • Disliked — Pool had a little too much chlorine.
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Travel_and_Learn_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaugm, Vice President & General Manager at Chateau on the Lake Resort & Spa, responded to this review, May 24, 2007
Thank you for taking the time to let others know that your stay at the Chateau was indeed a pleasant one.

Please know that your patronage is very much appreciated and we look forward to welcoming you back to the Chateau in the not too distant future.

Sincerely,

Stephen Marshall
Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (661)
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English first
Kansas City
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 3, 2007

Last May, we booked 3 rooms for Memorial Day weekend at Chateau on the Lake. Our family had a fabulous time and we are now making reservations for this year. The accommodations, staff, and facilities were great and the views were spectacular. We plan on making this an annual event! Thanks Chateau!!!

Stayed May 2006
Helpful?
3 Thank KCTigerlily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaugm, Vice President & General Manager at Chateau on the Lake Resort & Spa, responded to this review, May 24, 2007
We truly appreciate the kind words you had to say about the Chateau following your most recent visit.

We look forward to welcoming you and your family back and please know your patronage is very much appreciated.

Stephen Marshall
Chateau on the Lake Resort & Spa.



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dickinson
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 1, 2007

Wow great job you guys. We had a wonderful time. The views, food, and service ALL Great.

  • Liked — decor
  • Disliked — Movies
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Boodogplayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaugm, Vice President & General Manager at Chateau on the Lake Resort & Spa, responded to this review, May 24, 2007
Thank you for taking the time to let others know that you enjoyed your most recent stay at the Chateau.

Please know that your patroange is very much appreciated and we look forward to welcoming you back in the not too distant future.

Sincerely,

Stephen Marshall
Chateau on the Lake Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
st louis, mo
1 review
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 9, 2007

Took family to Chateau for the 4th and a birthday, booked several rooms. Our group consisted of adults and children. Went poolside to prepare for the fireworks during the preperation they offered a bbq buffet, the adults in our group were not interested we were going out later to celebrate a 40th birthday, however the children were so we purchased buffets for them. As the children were utalizing the buffet they were asked to leave advised that they need an adult, that was fine so we went through with them, with doing this we were then advised we had to purchase a buffet to be in that area. We tried to explain our situation we were utalizing the outside bar for cocktails but would be dining elsewhere later that evening. Then then told us " Look you either purchase a buffet or GET OUT " so with that we asked to get our monies back they had no problem giving that back. However it does not take from the embaressment from being approached in front of all of the other guests at the hotel, not to mention the kiddos were starving. So we ordered them pizza poolside...This situation pretty much put a damper on the rest of the evening, but I figured I would bring the situation to the attention of the hotel manager
"Steven" . As we were preparing to leave we went to the desk to check out and saw we were Charged for the buffets not only for the children but also for all of us adults! UNBELIEVABLE! I asked to speak with Steven and he told me fine I will credit those but you are on the hotels black list and were not welcome back. I own an upscale restaurant we chose the chateau because we wanted a nice getaway for the family, yes this is a more pricey hotel but we did not care we dont mind spending money for nice rooms and good food. However this hotel was very unprofessional in the way they handled the situation. If they thought for one minute we needed to sneak buffets they are wrong, if that was the case we surely would not have stayed at the chateau! Thanks Steven, I intend on letting everyone know just what type of hotel you run. For all of you wanting somewhere nice to stay, look elsewhere there are lots of Great Places in Branson!

Stayed July 2006
Helpful?
41 Thank comedinewithus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau on the Lake Resort & Spa

Property: Chateau on the Lake Resort & Spa
Address: 415 North State Highway 265, Branson, MO 65616-8954
Phone Number:
Location: United States > Missouri > Branson
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Official Description (provided by the hotel):
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 
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Also Known As:
Chateau On The Lake Hotel Branson
Chateau On The Lake Resort And Spa
Chateau Lake

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