This is the 2nd time we have stayed at this property. Very clean, great location, great room. The first time I had no complaints. This time we stayed on Saturday night 11/10/12, if I had only known what the night was going to bring I would have not stayed. Check in was nice, very friendly front desk clerk. Got to our room and it was awesome. We went and did some things with our grand-daughter, ate dinner at the Branson Landing. We got back around 9 pm. This is were it went downhill. My wife went down stairs to get a drink,and when she back to our floor a very intoxicated male (college age) fell into the elevator almost knocking her over. There was a a lot of traffic in and out of rooms, all college age kids all dressed up. They were slamming doors, yelling, and just making tons of noise. It was close to 10 pm so I called the front desk to ask them to get this group that was with a party at the Hilton. Apparently there was a 140 of them staying at the Hotel mostly on the 6th and 7th floor. Lucky me, I got the 7th floor. The person at the front desk said he would send someone up, and he did, There in house security. However this person did not pass this info over to the 11pm Hotel manager. By 1:30 AM and I have had little to no sleep, I went downstairs to complain. By 3:40 AM I finally got to bed. I find fault mostly with the the person who books groups and events for the Hotel. This person should have known that booking a college fraternity group that drinking, and noise issue would come with it. So to me the smart thing would be put all of them on 1 floor and not put anyone else on it. However they spread them out all over the hotel and they roomed from room to room. At one time I called to ask were the progress of letting the other hotel guest get some rest, they ask are you ont he 6th floor? and I said no I am on the other party floor 7th. After Branson PD and the understaffed security for the Hotel it finally got quite around 3:30 am. They did comp the room, but I would have rather had my sleep and a enjoyable experience. I would hope in the future that a hotel of this caliber would not book rooms to party groups and bring this hotel down to a place people will avoid. I truly fill for the housekeeping staff that had to come in and clean up after these very immature kids.
- Official Description (provided by the hotel):
- The Hilton Branson Convention Center is a full-service hotel connected to the Branson Convention Center in the heart of Historic Downtown Branson, Missouri. The hotel is located across from the Hilton Promenade and the Branson Landing retail and entertainment district situated on Lake Taneycomo. We are minutes from the area's 49 theatres, outlet malls, golf courses, Table Rock Lake, Silver Dollar City, Celebration City and numerous attractions.The guest rooms will serve your needs whether you are in town for business or leisure. You will have a great night's sleep on our Hilton Serenity Bed package. Room amenities include spacious workstations with granite counter tops and ergonomic desk chairs, 32-inch LCD flat panel televisions, and Wi-Fi and much more.Our fitness center featuring a wide assortment of Precor equipment, including a variety of cardio theatre equipment, free weights and machines. Relax in our indoor pool complete with hot tub or visit our outdoor pool. The perfect way to relax after a long day at the Convention Center or after touring many of Branson, Missouri's attractions. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Wifi in guest rooms and meeting rooms. 220,000 square feet of flexible meeting space including 17 meeting rooms and 2 exhibit halls. You can enjoy 18 holes of golf while walking in the footsteps of the great Payne Stewart at the Payne Stewart Golf Course, only 3 miles from our hotel.Whether your stay at the Hilton Branson Convention Center hotel involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to Branson, MO.Travel should take you places. ... more less
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- Also Known As:
- Hilton Branson Hotel Branson
- Branson Hilton