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“it don't suck”

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Hilton Promenade at Branson Landing
Ranked #28 of 140 Hotels in Branson
Certificate of Excellence
Austin, United States
1 review
“it don't suck”
Reviewed November 29, 2013

Nice place, convenient to the shops and eating joints on the prominade. I wish I didn't have to type to much to post this review but it requires 200 characters to post which I really wish I didn't even start this review cause I should be working but then again why work when I can post crap like this on a web page...........

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,212 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
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English first
lincoln, United States
1 review
Reviewed November 27, 2013

Excellent staff and room. Room was very clean. Had an exceptional good experience. Location is excellent for shopping and nearby restaurants. Would highly recommend this hotel to friends traveling to Branson

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilmer
1 review
Reviewed November 27, 2013

this is a great hotel and so easy to get shopping done. I recommend it all the way. not only is it easy access to the boardwalk but the restaurants are just a walk away. And its a pet friendly hotel. We have stayed her twice and will stay again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Todd T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
1 review
Reviewed November 22, 2013

Nothing more than I can say besides.... "PERFECT". The stay was wonderful, the people were wonderful, the food was great, the closeness of the shopping, lounges and food was awesome! I then went and spoke to someone in their sales department regarding our wedding and all the sales managers were out in training. I spoke with Katie and she helped me as much as she could but got me to a sales manager quick!

This place has WONDERFUL service!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lees Summit
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 20, 2013

I booked a room in this hotel back in September. I called the night before our arrival to confirm our room and to let them know we would be a late arrival. Upon arrival I was told they were full and had no rooms and that my reservation was for the Hilton Convention center across the street. I showed the girl at the desk a copy of my confirmation indicating that it was for the Hilton Promenade and also a note about the late arrival. Once again she told me they had no rooms. When I asked her how this could happen, she told me she had no idea. Be careful....apparently a confirmation doesn't mean anything and they put you wherever they want!

Stayed November 2013, traveled with family
Helpful?
1 Thank Jacomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelScanlan, Manager at Hilton Promenade at Branson Landing, responded to this review, November 23, 2013
Dear Jacomo,

First of all, thank you for taking the time to leave a review of your recent stay with us at our property. I am sorry to hear that you had a negative experience. At the beginning of every day, our front desk staff goes through a lengthy process to ensure that our guests get the suites that they requested, however, sometimes we cannot honor everyone's request due to guests unexpectedly extending their stays with us. We do apologize for any inconvenience this might have caused you. I thank you for your feedback and hope that the next time you're in town you'll give us another chance and stay with us again!

Sincerely,

Michel Scanlan
Director of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 20, 2013

Wonderful accomodations - friendly staff, beautiful rooms and great shopping and dining all right at your fingertips! Watched the Landing water/light show while shopping then again from the comfort of our room!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 19, 2013

The young man at check in desk acted like it was a pain for him to get up and check us in. maybe it was my duck dynasty shirt I had on? The room was very clean. A lot of the carpets need to be stretched tight again, wrinkles everywhere in hallways. Said they had a shuttle service, but they didn't because the drivers needed to take physical to drive. Heater was out in pool. Had to walk over to the convention center to get dessert (not available for room service), and walk over there to use the pool. The convention center at least has a covered walkway from the parking garage to hotel. Thinking we will stay at convention center since we spent more time over there. We even walked over there for breakfast.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Promenade at Branson Landing

Property: Hilton Promenade at Branson Landing
Address: 3 Branson Landing, Branson, MO 65616-2390
Phone Number:
Location: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Branson
#20 Romantic Hotel in Branson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Promenade at Branson Landing 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
The Hilton Promenade at Branson Landing hotel is located on Lake Taneycomo in the Branson Landing shopping and entertainment district. Our full-service hotel is located in the heart of Historic Downtown Branson and is directly across from the Hilton Branson Convention Center hotel and the Branson Convention Center. We are minutes from the area's 49 theatres, outlet malls, golf courses, Table Rock Lake, Silver Dollar City, Titanic Museum and numerous attractions.Our accommodations will serve your needs whether you are in town for business or leisure. You will have a great night's sleep on our Hilton Serenity Bed package. Our one and two-bedroom condos feature a fully equipped kitchen and much more. Other amenities include spacious workstations with granite counter tops and ergonomic desk chairs, 32-inch LCD flat panel HD TV, wireless high-speed Internet access and much more.Our 24 hour fitness center features a wide assortment of Precor equipment, including a variety of cardio theatre equipment, free weights and machines. Relax in our indoor pool complete with heated whirlpool before striking out on your next Branson adventure. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Wireless high-speed Internet in guest rooms and meeting rooms. 1,898 square feet of flexible meeting space including three meeting rooms. The Payne Stewart Golf Course is only 3 miles from our hotel.Whether your stay at the hotel involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to Branson. ... more   less 
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Also Known As:
Hilton Promenade At Branson Landing Hotel Branson
Hilton Promenade Branson Landing
Hilton Hotel Branson
Hilton Branson
Branson Hilton

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