It took me five hours and 18 different individuals to get my room booked and our tickets purchased. We still had unanswered questions and discrepancies at 9:30 that night. The next day I spoke to a gentleman in the Florida corporate offices about all the problems, all the lies, all the conflicting information and details. He was hateful. When we arrived to a supposedly luxurious room with pillow soft beds we found instead a standard, run-of-the-mill type of hotel room. The beds hurt my back. We were supposedly going to rooms that were "all ground level" yet we had a room above us which apparently was hosting a stampeding elephants convention. There was no breakfast included with our room. Rather, we had to pay $4.50 EACH for an outside company who caters it. Our "discounted" tickets to Dixie Stampede placed us in the worst seats in the house where there was no room for your legs and narrow bench seats. Everybody else had comfortable seating! Oh, and you have to eat with your hands there. Not good for my manicure, so I didn't eat at all. This was one of those timeshare vacation packages where you have to sit though a presentation. Our 90 min. presentation lasted 3 1/2 hours! Only when I literally got up and walked out did it end. One thing after another happened to us this whole trip. Every time we turned around there was yet another negative surprise. We left early, not staying for the final night. Upon check out I find out that they charge you 75 cents per LOCAL CALL that you make! When I questioned this the front desk clerk said "Oh, well, the information on the phone charges are listed in your information book". That is, the information folder that nobody ever bothers to look at and of which by the way was in the drawer under the phone! In total, there were 31 different problems which occurred over a three day period! I could spend all day writing out the novel of my nightmare-ish vacation, but this will do. Just please, for the love of God, do NOT even blink at this resort. They lie, lie, lie, craftily and conveniently neglect to disclose information to you, then when you ask questions or complain they treat you like dirt, like an idiot, or like you are trying to pull one over on them!
- Official Description (provided by the hotel):
- Nestled on 145 beautiful wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort provides convenient access to spectacular lakes, championship golf courses, theme parks such as Silver Dollar City, outlet malls, eclectic attractions, family-friendly restaurants and amazing live shows in Branson - "The Live Entertainment Capital of the World!" The resort hotel rooms at Westgate Branson Woods Resort range from economical traditional accommodations to cozy one-bedroom cabins and spacious two-bedroom cabins. One of the most beautiful Branson, MO resorts, Westgate Branson Woods boasts all the amenities you expect from a full-service resort hotel. ... more less
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- Also Known As:
- Westgate Branson Woods Hotel Branson
- Westgate Hotel Branson