The rooms are filthy and the management has terrible ethics. We called to cancel our room more than six months in advance and then we were billed an entire week. After alot of arguing they told us they would not expect payment for the week of the room. They claimed if we could come up with phone records that we called to cancel they would then transfer our deposit to another date within a year. I found the phone records and they still refused to give us the deposit back or to be used towards our next date. They claimed that the next date was one day later than the original reservation and it must be used within a year.
All of this after my husbands family has been going to LakeShore every year for over ten years. And the year previous to this a mirror fell off the wall and hit my Dad on the head about an hour after a dishwasher fellover and landed on my 2 1/2 year old daughter. Not even an apology for either of those incidents. Just take our money the following year.
With the new landing at Branson complex being built there are so many beautiful locations to stay at that are much less expensive. Do not allow this business to take advantage of you like they did me.
- Official Description (provided by the hotel):
- Lakeshore Resort is a wonderful, pet-friendly place to bring your family for a vacation, reunion, group retreat, or fishing trip. You will find the tranquility and beauty that the Ozark Mountains are known for as well as the convenience of Branson's theaters, theme parks, and fine dining located just minutes away. Enjoy relaxing on your cabin deck, the dock, or spending recreation time at our pool, large play area, basketball and volleyball courts, and large fire pit.All of this is located on the banks of Branson's beautiful Lake Taneycomo, famous for prizewinning trout. ... more less
- Also Known As:
- Lakeshore Resort Branson
- Lakeshore Hotel Branson