Absolutely awful!! This is what we got for $100 for one nighy. We stayed here just overnight. It was late when we checked in and had a 4 yr old with us. The first room we stayed in the air conditioner didn't work. We waited for about a hour and half before we called the front desk just to see if it would ever cool off. It did not. The room they moved us to the tv didnt work. By this time it was midnight and a child that was ready for bed so I did not complain until we checked out. The manager was absolutely hateful. She basically said its our fault we had a child ready for bed and didn't call her. She said she was to busy to handle it now and would call me later. 7 hours later and still no phone call we went back by there because we were still in town. She said she would not do anything about it. There were other guests in the lobby and instead of tending to my concern and having the front desk tend to the check in she interrupted and tried to avoid the conversation. 100$ a night for this I think not!!
- Official Description (provided by the hotel):
- Beautiful 160 room 4 story hotel conveniently located with easy access to shows, shopping, and dining. Amenities include an extended continental breakfast, elevator, indoor pool, hot tub, sauna, game room with pool table and workout room. Pool area is open until midnight and breakfast is available in the hospitality room from 6:30am-9:30am. Your home away from home where your comfort and quality are our top priority. ... more less
- Reservation Options:
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- Also Known As:
- Cascades Hotel Branson