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“Would not pay the advertised rates”

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Radisson Hotel Branson
Ranked #29 of 140 Hotels in Branson
Certificate of Excellence
GreenLeadersBronze level
Mid-Missouri, USA
Level 5 Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Would not pay the advertised rates”
Reviewed August 15, 2012

We also stayed here because of a time-share promotion. I thought the name Radisson would mean luxury. Floors in room were filthy. Sleep number beds were older models and in need of replacement. Full-size beds and not queen. Air-conditioner was very noisy. Hotel located on a hill and parking was difficult and walking in the parking lot was even more so for my age group. Pool was very small and they only had 5 loungers on the patio. They have over 400 rooms so this is not a good ratio. Time-out Sports Bar was nice though. Great service from Carol!

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank lm_jt_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 17, 2012
I sincerely apologize that you didn't enjoy your stay. We have very high standards of cleanliness and service and what you experienced is not normal. I really do hope you will stay with us again so we can show you how nice of a hotel we truly are. Please contact myself directly and I will take care of your reservations.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2012

We took my kids to Branson for the weekend. The Radisson far exceeded our expectations. The rooms were clean and updated, the kids loved the pool. The staff was courteous and promptly responded to all of our requests. Next time we visit Branson, we will stay at the Radisson.

  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Cliff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 16, 2012
Thank you for staying with us and for sharing your experience with others! You are right...our rooms are exceptionally clean and our associates are the friendliest in town! We look forward to serving you again on your next trip to Branson!
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Victoria, Minnesota
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2012

Enjoyed our night and breakfast buffet the next morning.Our government rate was very reasonable. Would stay again.Sleep # bed very comfortable.We had a little trouble navigating main street bacause of traffic,but that is not the hotel's fault.Staff friendly and helpful. Allowed us to check in early to get ready for a wedding.Room was quiet and allowed for good nights sleep

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Ron A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 15, 2012
Thank you for staying with us and for sharing your great experiences with fellow travelers! We have the best associates in town who truly care about our guests. We hope to see you again on your next trip to Branson!
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Missouri
Level 5 Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed August 13, 2012

We stayed for three nights at this Branson hotel. The good news; location. Right off the strip but far enough away so there is not any traffic noise. The rooms are a nice size-we had space with a rollaway. But, the sleep number beds must be a cheap model because they feel more like waterbeds when you get up and down. The rooms were well kept but some rust and things were noticed in the bathroom. The hotel has a nice business center where you can print free-internet is also free so that is a plus. The pool is inside/outside. It was so dirty feeling my kids did not want to swim there. Plus, the hotel is supposed to be smoke free but they allow smoking by the pool-go figure. They assured me it was a clean pool with the levels being good but it just did not feel that way. The hot tub was lukewarm and small. The front staff is fine but they also serve as concierge so if you get stuck behind someone that wants a dinner idea you have to wait to check in or out. Also, they did not have much knowledge of Branson events. We wanted to see this certain magician (not Kirby) and they never heard of it but we found the show on our own and it was delightful. The breakfast is great. We paid a little extra (4.50) and got a hot breakfast which was plentiful. Free parking is very good also. We paid 89.00 per night so that was reasonable. Overall, good location, nice size rooms, a few problems but it did not make it unbearable, they could just do better if they want to be great.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
2 Thank stepford wife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 15, 2012
Thank you for taking the time to write a review about our hotel and for sharing your experiences. We appreciate honest critiques for that is how we improve. I hope you will stay with us the next time you are in town so we can show you what a great hotel we truly are!
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Phoenix, Arizona, USA
Level 6 Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 12, 2012

My husband and I traveled with our one year old and our dog, and our three-night hotel stay was great. The front desk and concierge staff were prompt, courteous and friendly. Check-in and check-out were quick and easy, and the rates seemed reasonable ($139 per night and a $30 non-refundable pet fee per visit). The hotel is located just off the 76 strip, but also has a convenient back road exit to avoid the heavy traffic.
We stayed in Room 246, which was a pet-friendly – BONUS!! The room was clean and décor had recently been updated. The bathroom was a little small, but sufficient. The room itself was spacious even with two double beds and a pack ‘n play, which the hotel provided for our little one free of charge. Both double beds were sleep number beds, which we had been looking forward to trying, but we found them to be overrated. They are pretty much a glorified air mattress, whenever one of us rolled over, it was noisy and shook the whole bed. One mattress lost firmness throughout the night and was really noisy whenever we adjusted the number back up. That was really the only down side of our stay because we were not well rested at all.
The pool area, although a little compact, was clean and refreshing. Fresh towels and seating were always available regardless of what time of the day we went for a swim. Our stay included a daily breakfast in the Wildwood Bistro Restaurant within the hotel. The food was warm and tasty and there was a large variety available: scrambled eggs, diced potatoes, biscuits and gravy, bacon, sausage, oatmeal, grits, French toast, fresh fruit, yogurt, cereals, pastries, bagels, coffee, and juice. Greg, the restaurant manager, was fabulous! We looked forward to chatting with him every morning. He was attentive and really worked hard to keep the place clean and keep the guests happy.
The only other item that travelers should be aware of is the steepness of the parking lot and the pet area, which may be problematic for those that have mobility issues. We will definitely be staying here again when traveling in the area, and highly recommend the Radisson to fellow travelers.

  • Stayed August 2012, traveled with family
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    • Cleanliness
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Helpful?
Thank MooreFamilyPhxAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 14, 2012
Thank you so much for taking the time to share the experience you had at our hotel. I am glad to hear you enjoyed your room, our perfect location, and got to know Greg in the restaurant. He is amazing and is just one of the many fine associates we have here ready to cater to your every need. We appreciate your business and look foreward to serving you again soon!
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Colorado Springs, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2012

We stayed here as a result of naively signing up for a time shares presentation, and although we had no choice in where we stayed for the duration of the trip, we thought that the Radisson would be a promising place to stay. Boy, were we wrong. Upon arriving, we discovered that the parking was inadequate in the front, near the obvious entrance. We of course, parked in the rear lot, where it was like a centipede layout on an incline. After we had our kids and some of our luggage unloaded, we were juggling everything, scanning for a nearby entrance. None were obvious, other than an awning that points you into the restaurant. We weren't sure if this went directly into the restaurant, and didn't want to shuffle through everyone eating to get to our room. So we went uphill, and all the way around to the front entrance, all the while struggling to get the children and our belongings to the room. We entered the hotel, where we soon discovered that the ceilings were extremely short, the hallways suffocatingly hot, and the elevators mercilessly slow. I stayed in the room with our 3 children, and being pregnant, it was difficult to walk that far with that much to the 7th floor multiple times. My husband made several more trips, since we also had to get our coolers...the rooms had no microwaves and no refrigerators. He did start using the rear entrance, as it led patrons past the restaurant and not through it, although after hiking up several wide, steep stairs, you must walk through smoke clouds as this is where all of the smoking guests hang out. After many trips, a custodian/maintenance man for the hotel asked my husband if he was aware of a bell-hop service, which apparently would've been free. During our entire stay, the desk never mentioned such a service, nor were there ever any employees near the entrances to offer such. The bathroom was claustrophobically small, the sink had mold in the overflow drain, there was hair in the bathtub. The washcloths had stains on them! The sleep number beds were a joke, totally uncomfortable, when anyone barely moves on it the other person is bouncing all over the place. The curtains didn't close, only the sheer curtains covering the window for light blockage/privacy. The carpet near the bed had suspicious and disgusting dried liquid on it?! The swimming pool is ridiculously small, and filthy. Weird grime and hair, et cetera floating around in it. We didn't even bother with the restaurant, outside of ordering a pizza the first of the two nights we stayed. We discovered after we had already tipped the delivery person (an employee from the hotel restaurant) that they were happy to take our cash tip on top of 18% gratuity they had already added to the bill. We received a promotional code to be able to stay an extra night for free. The morning of the presentation we were required to attend, we finally discovered why we were all getting sick...MOLD, MOLD, and more MOLD....caked inside of the air conditioning unit. We opted to tough it out only as long as we had to, and decided we would rather pay another hotel to stay there our extra night, instead of staying at this Radisson for free.

Room Tip: Stay at another hotel!
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
2 Thank momof4_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 15, 2012
I must apologize for the experience you had at our hotel. Clearly we fell short, and I express my sincere apologies. These issues I assure you are very rare, as our facilities and staff are the best in town. I would like to invite you to come and stay again complimentary so we can show you our normal, exceptional level of service and class. Please contact myself directly to make your reservation.
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Frederick, Maryland
1 review
Reviewed August 10, 2012

This is a great place to stay in Branson close to all the attractions. The rates are reasonable. The rooms are clean and comfortable. The staff is helpful and plesant on all occassions.
We were there for a veterans' reunion and every kindness was extended.

Room Tip: We like the side of the building toward Lake Tannycomo.
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackac3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan S, Manager at Radisson Hotel Branson, responded to this review, August 14, 2012
Thank you for taking the time to write us a review, and thank you for your military service!! It was a pleasure having your group stay with us and getting to know you. We are looking forward to hosting your next reunion!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Branson

Property: Radisson Hotel Branson
Address: 120 S Wildwood Dr, Branson, MO 65616-3820
Phone Number:
Location: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Branson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel Branson 3.5*
Number of rooms: 472
Official Description (provided by the hotel):
Enjoy our Branson, MO Hotel's Ideal Location and Top amenities Relax with upscale accommodations at the Radisson Hotel in Branson, Missouri and enjoy excellent amenities such as an indoor/outdoor pool,whirlpool and Fitness Center. All of our rooms are equipped with refrigerators, hair dryers, coffee makers, iron and ironing boards. Our hotel's restaurant, Wildwood Bistro, offers local flavors with a bistro twist. Guests can also enjoy our sports bar, the Time Out Sports Lounge. Located near numerous area attractions and theaters, our hotel offers 15,000 square feet of meeting space, making it ideal for events. Allow our warm, friendly staff to welcome you to the Radisson - one of the finest hotels in Branson, Missouri. ... more   less 
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Also Known As:
Radisson Branson
Branson Radisson

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