We made our reservation before checking Trip Advisor reviews and I am glad we did, because some of the negative ones may have kept me from staying at the Grand Crowne; however, we found our stay to be mostly good. Check in was smooth although there was a little bit of pressure to take their tour in exchange for heavily discounted tickets. We set one up, but canceled it the next day after deciding we did not want to, and there was absolutely no problem with canceling and the concierge said they would still obtain discounted tickets for us for any shows, although the discounts would not be as great.
The unit was spacious and more than adequate for 4 adults. Even the smaller unit had its own full size kitchen, two TVs and a washer/dryer. The larger unit had a bigger kitchen, two TVs, and two bathrooms, one large one with tub and shower and lots of sink/counter space and a washer/dryer. There was a whirlpool tub, standup shower unit, and smaller sink area in the master bedroom with a separate toilet area.
The icemaker in the fridge was exceptionally good.
Everything was very clean except for one large spot on the carpet in the living area and one at the foot of the bed in the bedroom. The public areas were clean, including the fitness center.
WiFi was not super fast but certainly more than adequate and I only lost connection a couple of times during a whole week, and that's understandable in a mountainous region. Logging on was easy and fast, and we often had multiple laptops and netbooks being used at the same time with no problems.
There are minor improvements that should be made. Cooking utensils were skimpy. There were steak knives, but only one large knife and one small paring knife for preparing meals, and both of those were very dull and hard to use. The number of towels and wash cloths provided was adequate, but they were hard and stiff and need to be replaced. The sheets and pillow cases, however, were of good quality.
One thing that was nice was a phone call on our second day asking if everything was okay in the unit, if everything was working properly or if we needed anything.
Over the years we have stayed at three other Branson resorts and this is the best of the four.
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- Also Known As:
- Grand Crowne Hotel Branson