When I walked in my room I was amazed on how clean it is !! The breakfast a Sadies side board was horrible!! Swimming pool was AWSOME !! View from highway was great!! Swimming pool was awesome! I recommend staying here!!More
When I walked in my room I was amazed on how clean it is !! The breakfast a Sadies side board was horrible!! Swimming pool was AWSOME !! View from highway was great!! Swimming pool was awesome! I recommend staying here!!MoreShow less
I'm so happy to hear you enjoyed your stay, I'm sorry however to hear you didn't enjoy the breakfast. Hopefully we can improve on that the next time you stay with us. We hope to see you soon. Thank you again.
We stayed at this hotel on our trip to Branson. The room was spotless and well equipped. the part that we always notice is the hospitality. This hotel has it going on. The folks checking us in knew exactly what they were doing. No on-the-job-training. Management had it dialed in and everyone made things run smooth. They were busy, but you wouldn't know that by watching. No one looked overwhelmed, they just did their thing and SMILED.
I didn't know it, but the room at this Clarion included a buffet breakfast next door at Sadies Sideboard.
We will take another trip to Branson and we will not shop for hotels. We have one already selected.
Thank you so much for you review. I'm so happy to hear you enjoyed your stay and all our ammenities. I hope we will see you again real soon when you visit Branson in the future!
I have been working with Kathy Richardson, the Director of Sales, for the past 6 months putting together a family reunion for our family. You never know if things are going to go off as planned, and I can tell you that she did a wonderful job. Everything was great. Love the hotel and amenities. Only part that was very disappointing was the breakfast. It was included in the price; however, it was very poor quality which came with a bug in my oatmeal! This, however, had nothing to do with the excellent level of service we received from Kathy and the staff.
I'm so happy to hear you had a wonderful family reunion. It's so nice to be able to get together and catch up with your loved ones. I'm sorry to hear about the problem you encountered at breakfast. I will look into that immediately. Thank you again so much and I hope we will see you again real soon.
They have a bugs. We stayed mon and Tues night last week (June 2 & 3). We were able to ignore (kind of) the roach crawling on the wall in the hall to our room (416), but just couldn't ignore the one we found one morning on the bathroom counter. I sent an email to the address for Clarion customer service and received a response the next day asking for more information. I replied back with the requested info, and haven't heard anything since. No apology, no "we will take care of this bug problem", nothing! Not a place I care to stay at.
On a positive note, the bed was comfortable.
Firstly, as soon as we got your complaint, we called out our exterminator immediately. We have our rooms and hallways sprayed monthly and they made a special trip to re-spray your room. The exterminator said they are German Flying Insects and probably flew in from the balcony. Secondly, I sent you a formal letter of apology immediately through the mail but you probably hadn't gotten it yet when you wrote your review. I'm very sorry.
For the second year we chose the Clarion for the Westpac'rs reunion. All our future reunions are planned for this great hotel. Great accomodations and staff. Strongly recommended to anyone planning a reunion or other function.
I'm so happy to hear your reunion went so wonderfully. Thank you for your business and for your loyalty. We hope to see you again real soon.
Asia Sailor Westpac'rs Association held its second annual reunion at the Clarion Hotel in Branson, MO for the second time. Our members were treated like royalty with superb service by all members of the hotel staff. A special note of thanks goes out to Kathy Richardson Director of sales for her tireless work in keeping track of our room block and Tim Dent General Manager that always seems to somehow keep all the balls in the air at the same time. As we sailors like to say Bravo Zulu. If you have reunion planning to do, this venue is highly recommended and excels in all areas of: Value, Service, Cleanliness, Location and Room Quality. Mac-OUT
Thank you for your review. I'm so happy to hear you had another great reunion with us and plan to again next year. I agree our sales staff are top notch and I thank you for your service!