We had 3 rooms in the "extra" building at this resort. When reserving we opted to save a little money by not staying in the hotel connected to the waterpark. Our assumption was that the walk across the parking lot would be the only difference for the savings. Now, we certainly HOPE that the hotel rooms are in better shape. We had a dead phone line in one room, a dead lamp in another. Even though there were lots of empty rooms, we were placed as far from the parking lot as possible. The room keys had to be "re-keyed" for two of the rooms, even though one key had been laying on the bedside table all day. We were told that the keys were very sensitive to being in pockets and purses-- but laying on a table?
And don't start looking for ice. The only ice machine was in yet a third building -- another walk across yet another parking lot. Totally unacceptible.
The high-speed internet connect was definitely NOT high-speed. There was barely a wireless connection -- so slow that many websites couldn't make it.
The kids loved the waterpark -- the only true bright spot of this visit.
- Official Description (provided by the hotel):
- Castle Rock Resort & Waterpark provides guests with an unforgettable all-in-one resort destination with friendly service and activities. We offer 30,000 sq ft. Of indoor waterpark and 10,000 sq ft. Of outdoor Waterpark including two large slides, two 500 gallon tipping buckets, a lazy river, and multiple indoor/outdoor activity pools. Our Tower Rooms are attached to our indoor waterpark through indoor corridors and offer a bunk bed alcove with separate TV for the kids. ... more less
- Reservation Options:
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- Also Known As:
- Castle Rock Resort & Waterpark Hotel Branson
- Castle Rock Resort And Waterpark
- Castle Rock Branson