I thought overall this was a very nice getaway. We have 5 and 3 year old boys and they loved it all. There were several good things and several not-so-good things I will list below.
-Our room (3333) was in the Tower and was a very nice room that was clean and spacious. It was a handicapped room so they might be why it was large, I am not certain. The bathroom was huge and we had a mini-fridge and a table. There was a sink in the bathroom and a vanity outside the bathroom with a large mirror, hair dryer, etc. The kids loved the bunk beds and we loved the king bed. I would not want to stay in the other building as it is quite a distance, especially in the winter.
-They have a restaurant on-site with decent, reasonably priced food. This allowed us to not have to leave the park. It also has room service, though we did not use it.
-The water park was lots of fun for my kids and we had fun, too. They have stuff inside and outside, and there were plenty of towels, life jackets, seats/tables. It was clean, too. There were three shallow kid pools and 2 deeper adult pools, a lazy river, and 2 slides.
-They allow you to stay and play until close on the day you check out (10pm), and there is a shower in the restroom by the pools so you can clean up and head straight to your next destination (Dixie Stampede for us).
-It's quite a bit cheaper than Great Wolf Lodge (but still expensive).
-The A/C unit had a remote control. Very nice.
-The wireless internet did not work in our room.
-The lady at the desk was snippy with me when I told her the rate she was going to charge was not what was quoted to us on the phone just a few hours earlier (we booked the same day we stayed the night) but fixed it.
-They charge you quite a bit of money for breakfast that is the same quality as the free ones at other places. Take doughnuts.
-They were short on lifeguards so they could only have one slide open at a time on Saturday. This not only cut out on play time, but also made the other areas very crowded with people who would have been sliding. This also caused a shortage of tubes required for the one slide.
-They were also short on help in the restaurant and it took a very very long time to get our food, even when we were the ONLY people in there.
-It is really loud when they are cleaning the water park in the mornings when your room is right above it.
-There was only one umbrella at one table outside. There were several tables but no umbrellas.
-The palm tree "rain shower" was not working outside.
I think we will go back. Overall we had a good time, especially for booking last minute. It would have been nice for others in our family to be able to get a day pass but they were over booked that weekend so they weren't able to. There is a spa I'd like to have tried but we didn't have the time. I can't say much about service because we didn't really require any. I do not know about the fitness center, either.
- Official Description (provided by the hotel):
- Castle Rock Resort & Waterpark provides guests with an unforgettable all-in-one resort destination with friendly service and activities. We offer 30,000 sq ft. Of indoor waterpark and 10,000 sq ft. Of outdoor Waterpark including two large slides, two 500 gallon tipping buckets, a lazy river, and multiple indoor/outdoor activity pools. Our Tower Rooms are attached to our indoor waterpark through indoor corridors and offer a bunk bed alcove with separate TV for the kids. ... more less
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- Also Known As:
- Castle Rock Resort & Waterpark Hotel Branson
- Castle Rock Resort And Waterpark
- Castle Rock Branson