We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cockroach infested disaster!!”
Review of Quality Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Quality Inn
Ranked #3 of 3 Hotels in Bethany
San Bernardino, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Cockroach infested disaster!!”
Reviewed July 5, 2013

To be fair I didn't actually stay here. When checking in we found out the elevators were broken and only third floor rooms were avalible. Then on our way to our room we found a cockroach (when you see one there's 100s you can't see). As we tried to get into our room the door wouldn't open as if it was locked from the inside. So we left and decided to drive 90 miles to a cleaner hotel in Iowa.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pichlerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

89 reviews from our community

Traveler rating
    4
    17
    19
    23
    26
See reviews for
35
23
5
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Maricopa, Arizona
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 17, 2013

Inn was nice. Did not find it was dirty as other posters commented. Both the desk people were overwhelmingly friendly and helpful. I agree with the poster who said that the staff were spread too thin.

In the am the deluxe breakfast was not in evidence. Almost all the trays of food were empty. I went up to ask to have the yogurt and fruit replenished and the harried young woman was tryiing to answer the phone, check people out and deal with warming up food. Too much for one person to do. Others were also asking for food. The young woman said that it was the managements decision not to staff better and that Corporate has asked him to do so. I think if he is unwilling to provide the service that one expects from a Comfort Inn, he should lose his desigation.

Room Tip: Ask for a room on the second floor near the rear.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank refugee1046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 11, 2013

Staff was fine but one staff person was expected to sign in guests, do laundry, take care of the pool, everything. Our room contained a really dirty pillowcase, otherwise the room was fairly clean. The hot tub in the pool area smelled of urine and feces and the water was yellow. There was one pool towel. We asked for more and got one more but the staff person also had to do the laundry and didn't have more towels available. When I got to breakfast at about 8 am, nearly all the food was gone.

I think it is managed by someone who is not from the US and has lower standards than we do. We won't stay there again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Springs, Missouri
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 7, 2013

Stayed here on a business trip. Will not ever stay again. The room was filthy. Took the bedspread off the bed as it looked to have a bloodstain on it, requested an additional blanket instead of another spread. The bathroom was disgusting, beard stubble still in the sink, tub was slimey. They obviously don't care about cleaning at this place. Colleague also stayed and that room was just as disgusting so this wasn't just one bad room in the place. Seriously contemplating not ever staying at a Comfort Inn anywhere.

  • Stayed March 2013, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Doreen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 13, 2013

We have stayed here several times on business travel. First we were charged for a pet when we were told we would not be. We are choice members and this is how we were treated!
Room we had had two queen beds, they were beyond disgusting, the comforter were stained in several places and I would not let my puppy sleep on them, let alone use them myself.
There was food under the bed, in the nightstand along with trash and old room keys.
Carpet was sticky and dirty, your white socks were covered in black just walking across the floor.
The white bath tub was filthy with gray slimey dinge to it. With hair on floor of bathroom.
The breakfast had no food left at 8 am, coffee was so watered down, it wasnt even drinkable.
When nicely bringing it to thefront desk person she laughed a little and said "oh sorry" no effort to make any arrangement to makes us happy before we left. We will never stay at this location again. Many hotels offer much more sanitary accomadations. If it wasnt cold, I would have made my puppy sleep in the car. It was not fit for him , let alone us.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MinnGoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercer, Missouri
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 13, 2013

When we got to the hotel, we were advised that they no longer had cribs available... (they needed to update their cribs and hadn't recieved any yet) and they had no playpens available or anything. Since we would have stayed at different hotel, if we would have known about that prior to our arrival. (the website said nothing of this), the woman at the front desk had promised to add a discount to our stay. When we checked out, there was no discount!!! The accomidations were okay, but If i would have know about that, I definately would not have stayed here. I will never again!!!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike64661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 2, 2012

Hotel was clean and quiet. The door was hard to close due to the carpeting, but it made for a tight seal for noise. Water temp changed from hot to cool during the Shower, but came back to hot. Drain was slow. Bed was clean and comfy with plenty of pillows. Breakfast was o.k., but not a big selection. Biscuits and gravy (but took them awhile to replenish the biscuits, and it wasn't that busy) boiled eggs, and the usual.. no pastries.

Staff was friendly, and would definitely stay again. Good value.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k75karol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Bethany
0.3 mi away
Super 8 Bethany MO
Super 8 Bethany MO
#1 of 3 in Bethany
4.0 of 5 bubbles 404 reviews
0.2 mi away
Family Budget Inn
Family Budget Inn
#2 of 3 in Bethany
4.0 of 5 bubbles 148 reviews
22.3 mi away
Morrell Ranch
Morrell Ranch
#1 of 1 in Gallatin
5.0 of 5 bubbles 7 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Property: Quality Inn
Address: 496 S 39th St, Bethany, MO 64424-2767 (Formerly Comfort Inn)
Phone Number:
Location: United States > Missouri > Bethany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Bethany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Choice Hotels, Orbitz, Travelocity, Hotwire, Priceline, Cheap Tickets and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing