Our family rented 2 rooms on 12/28/13 and left a car and truck in their long term parking lot. When we returned on 1/06/14 we booked another room due to bad weather. When we saw our vehicles on the morning of 1/07/14 the truck driver's side window was smashed and two very old cds were stolen. The hotel had covered the broken window with plastic and told us they thought the truck was broken into on 12/29/13. I really thought some type of compensation should have been offered. One of the workers did clean the broken glass off the truck seat so we could drive it.
We have used this stay and fly before but since this incident, I am warning my friends, our travel agent and family. When we made the police report, the officer told us this happens quite often. We were told by the hotel staff that one other vehicle was hit during the same night. St. Louis and the hotels need to get a handle on this problem.
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- Marriott Saint Louis
- St Louis Airport Marriott
- Saint Louis Marriott
- Marriott St. Louis Airport Saint Louis, MO