Public spaces were remodeled in a flashy contemporary style about a year ago, and look great. However, the rooms are untouched (probably for the last 20 years) and beginning to show their age, and attention to detail in cleaning is slipping. Still a good, or even very good hotel, but not the extraordinary levels one should expect from this brand.
Some specifics- bathroom shower curtain liner was stained with blobs of old shampoo and smelled moldy. Small spots of mildew along the upper edges of the shower wall and ceiling. Tub faucet is corroded and pitted. Heavy dust accumulation on horizontal surfaces and lamp shades. Carpet seams have some loose threads from old age. Daily housekeeping matters were fine, though, just attention to long term details, mainly associated with an aging facility, and lack of management involvement in the mundane details. (By comparison, such flaws have not been noted at any of the Hampton Inns we use extensively.)
Restaurant is a mixed bag, with the food being excellent (we ate several meals there) but the service being extremely slow. Enjoy it if you have time, but avoid it if in a hurry.
One final complaint- they have a $12.95 per day charge for internet access. They do this because they can get away with it, despite the fact that even the cheapest economy hotels provide inernet as a free service.
Bottom line- this is a nice enough place to stay if the location fits your needs, but be prepared to be bugged by some annoying details that should not be issues with a first class hotel. There is a Hilton Garden Inn about a half mile east that is a very nice alternative, with none of the annoyances, and possibly at a better price.
- Official Description (provided by the hotel):
- The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Hotels.com, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Renaissance St. Louis Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Saint Louis
- Saint Louis Renaissance
- Renaissance St. Louis Airport Hotel Saint Louis, MO