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“Nasty motel. Felt unsafe in the area. Email was hacked”

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Super 8 St. Louis Airport
Ranked #8 of 12 Hotels in Berkeley
Pueblo West, Colorado, United States
Level 2 Contributor
5 reviews
“Nasty motel. Felt unsafe in the area. Email was hacked”
Reviewed March 23, 2013

The St. Charles Rock Road Super 8 in St. Louis, MO was smoke filled, just walking into the place. The carpet was very dirty in the hallway. My room was non-smoking, and thankfully didn't stink like the lobby. The room looked clean and was pretty uneventful. The bathroom looked clean. I would give the room by itself a 3, but with the terrible other bad things about it, only one star. My email got hacked while I was there too. I didn't get any breakfast because I didn't feel safe outside of my room. Carry a weapon! Do not check your email in this motel. Do not venture outside of your room. Don't carry much cash. Room is pretty dark with dark blankets. Sheets looked clean, but I still checked for bedbugs. Didn't find any. If you review, tell what place you are reviewing about in the text, Otherwise it could be any Super 8 around the country. I hate to negatively affect a good hotel.

Room Tip: Try to find a better area.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Springfield, Missouri
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 15, 2013

Stay away from this place. We accidentally booked this place when we drove through the city, trying to find a simple, but decent place to rest.
The front desk clerk is rude and incompetent. She gave us a key for a room, but then shouted at us to move to another room, or we had to pay extra to stay. It was impossible to talk to her. After hours of driving, it is horrible to face this unpleasant situation.
We were trapped, however, because there was no way to get refund.
No more!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karmic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Kansas City, Missouri
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 3, 2013

OMG, this is the worst motel ever. The front desk lady can't speak english, She is extremely rude if you ask her for any extra towels.
WORST EXPERIENCE OF MY LIFE !!!!!!!!!!!!!!!!!!!!!!!!!!!
This is a crap place, smells bad, breakfast food was expired and moldy.

THE WORST PART WAS, THIS PLACE HAS BED BUGS, MY ENTIRE FAMILY AND I HAVE BITES EVERY WHERE. pLEASE OF YOU WANT TO SAVE YOURSELF FROM PAIN...
DO NOT STAY HERE AT ALL...OMG I HAVE BITES ON MY LEGS TO MY FACE. THEY NEED TO CLOSE THE PLASE DOWN!!!!!

STAY WAY

the motel is owned by some India lady, if you look at her, she looks like some giant dust might that you find under your bed has all the crap under your bed in bundle, and planted that on her head and call it hair. She smelled, body oder will knock you out. if the motel doesn't kill you first

Im putting pictures of the bites my family and i got, and the live bed bug we found under the bed sheets, take a look please and dont ever stay here.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbinsdale
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 6, 2013

The things I've seen at other Super 8's that weren't at this one: No waffle maker available at breakfast, no refrigerator in the room and the ice machine wasn't working. But the room was clean, bed was comfortable, and the price was good.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Cynthia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 St. Louis Airport

Property: Super 8 St. Louis Airport
Address: 9798 Saint Charles Rock Rd., Berkeley, Saint Louis, MO 63114-2627
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Berkeley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 St. Louis Airport 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Super 8 St Louis Airport Hotel Berkeley
Saint Louis Super Eight
Saint Louis Super 8
Super 8 Saint Louis
Super 8 St. Louis Airport Saint Louis, MO

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