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“Very rude service rubbish !”
Review of China Fong

China Fong
Ranked #1 of 1 Restaurants in Pleasley
Cuisines: Chinese
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed March 1, 2014

Absolute rubbish ! Don't go complained about having food undercooked and was told to leave and not come back again couldn't believe it how rude manager like a bull dog !

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jordie17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 - 72 of 84 reviews

Reviewed February 24, 2014 via mobile

My partner and I love Chinese food and Been lucky enough to live locally to this restaurant now for 6 years! The staff are friendly and they have been very accommodating for parties in the past catering for guests using the all you can eat menu that is great value! It is ideal after a busy day at work when neither can be bothered to cook to meet up have drink at the bar and takeaway! Sometimes they put extra surprises from buffet in takeaway! We love it

Thank MansfieldG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014

Having pre-booked a table, we arrived to find the table was not ready.
The restaurant was very busy and it was soon apparent that the staff were not coping very well.
I got drinks from the bar as the ones we had ordered on arrival never appeared.
After our order for food was taken there was an extremely long wait before it was served to the point that the prawn toast took over 40 minutes to reach our table and that was after having to chase it up.
The in front of house staff were dashing about all over the place trying to deal with all the occupied tables.
This practice did nothing to help the already chaotic situation!
As we had pre-booked our taxi home, everything became a rush and the evening was spoilt for us.
The management accepted that things were not up to their normal standard and that was reflected in the bill that I paid.
Having said all that I have to say that every dish that was served was excellent and up to the standard that we had come to expect from previous visits.
I will be returning to this restaurant but not on a busy night!

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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014 via mobile

Visited with a group if friends for a birthday. Yes it was valentines night and yes it was busy but surely they should still be able to cope. We had booked a table for 6 but when we arrived there was no table for 6 available so they sat us at a large table for 8. We should have realised there was a problem as nearly every table was sat without food. There were about 5 tables that complained about waiting times while we were waiting to order. It took ages to order the starter but it came quite quick and the food was nice. After this waitresses just kept walking by looking at our empty plates. After about 30 mins after we had collected them up and stacked them at the end of the table they came and took them away. It continued like this for the rest of the meal. The food was quite nice. ...nothing special and not always hot. Had to send a plate back that was filthy.
Reasonably priced and reasonably nice food but the service is atrocious. When will they learn? The main lady was grumpy, abrupt and looked like she couldn't be bothered. A couple of the waitresses were great but they went home at 9pm. Very poor service and I'm afraid to say I won't be returning.
Being busy is no excuse for poor service!!

Thank jaynus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2014

Have visited this restaurant on various occasions and food/service first class but 2nite (Valentines Night) we had booked for 8.30 and was still stood at 9.00pm waiting for our table and had not even got a drink. We were eventually taken to our table and ordered our starters - my partners came but I had to wait for mine so not even ate together. Still no drinks arrived so had to go back to the bar to chase them up and still no prawn crackers so had to chase them up too. Then even had to chase starter up as prawn toast not arrived after 45 minutes. Was a total let down as have been used to far better treatment from this restaurant.

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    • Atmosphere
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    • Food
Thank travelqueenandking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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