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“Fair overnight stop...”

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Americas Best Value Inn
Ranked #2 of 5 Hotels in West Point
Lauderdale, Mississippi
Level 5 Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Fair overnight stop...”
Reviewed December 16, 2012

I decided to try out this HIX because of the problems I had at the Holiday Inn in Columbus. While not a broken down wreck of a room, I had other issues.

Starting with the good: Front desk and breakfast lady were nice enough. Room was in decent repair and clean enough. Wal-Mart across Hwy 45 Alt.

Not so good: While seemingly a trend amoungst HIX chain, pancake machine not working. Minor complaint but annoying considering I've had no problems with other chains waffle machines.

The bad: Noisy! Walls thin and seemed a family of hippos were practicing tai-bo above us. Concrete was softer than beds! I've never had a worse night sleep. A/C kept switching on and off every couple of minute.

Room Tip: Bottom floor was noisy.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thunderguppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Americas Best Value Inn, responded to this review, January 8, 2013
Dear thunderguppy,

Thank you for taking time to post a review of our property. I am happy you liked the breakfast and front desk services. Most importantly, I would like to apologize for the noise from our other guest and condition of the amenities you received and apologize our hotel fell below your expectations. Rest assured that your comments have been documented and will certainly be looked into. I appreciate your feedback as this is our best resource for improving guest services. We hope to have you soon again.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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44 reviews from our community

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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Winchester, Illinois
Level 5 Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 13, 2012

We stayed at in a smoking room due to a family member requesting one and we wanted to be near them. The room was smoke saturated. They need a way to vent or air out the rooms or even try a little febreeze. The lobby was very nice and the breakfast was nice, fresh and tasty. It is located across the road from a walmart so if you are traveling and need somethings its really handy!

Room Tip: There are train tracks on the front of the building but they are hidden by trees...if noise is a pro...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ltldxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
Reviewed August 12, 2012

Horrible! less than a 1 rating....Staff and Management are liars. After reserving a non smoking room that was smoke filled, sfaff lied stating all rooms were non smoking and she had no control over room smelling of cigarette smoke refusing to move us. Hallways constantly smell of cigarette smoke and rooms and carpet were filthy with bugs crawling around the floors. Manager lied about conpensating us the amouint quoted for our inconvenience and Case Workers in corporate are rude, do not listen to customers and honor hotel management decisons without thourough investigation. DO NOT STAY AT THIS HOTEL OR ANY HOTELS AFFILIATED WITH THE INTERCONTINENTAL HOTEL GROUP.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tina j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Americas Best Value Inn, responded to this review, September 11, 2012
Dear tina j,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these West Point hotels

Mobile, AL
Level 6 Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 3, 2012

The hotel looks nice from the outside and the lobby/dining area is nice but my room appeared old and well worn. My room had many cracks in the walls and the bathroom appeared to be dated.

On the upside the breakfast area was great: clean and plentiful.

The hallway smelled like cigarette smoke, but my room did not.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 22, 2012

Holiday Inn Express in West Point Mississippi has some of the nicest staff that I have EVER seen. I brought a large group there and had several special requests, and they went out of their way to accomodate, even borrowing a roll-away bed from a neighboring competitor! Breakfast was hot and fresh. Rooms were clean and comfortable. The only downside to this hotel is that there is no elevator (only two floors, though) and that the hallway has some wear.

Room Tip: Second floor, higher numbered rooms have less noise.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cricket1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Level 6 Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 16, 2012

We stayed at this Holiday Inn at a recent Miss State football game weekend. Very convenient and extremely clean room. Breakfast was complimentary and above average variety. Highly recommend for football game weekend for the Bulldogs.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeeAuburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, SC
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 20, 2011

We were going to a football game at Mississippi State but all the hotels in Starkville were booked. West Point was the closest we could find. Checking in was easy and efficient. There were no issues with the room. The staff was very helpful. The breakfast area was bright with windows looking out on the pool area and parking. Breakfast was busy due to everyone needing to get to the football game, but the attendant was able to keep the food well stocked. The king bed was comfortable. We did hear the train during the night, but it sounded far away. Also, the walls seemed thin. We were able to hear the next room's TV at times, as well as other guests talking in the hallway. Fortunately, there weren't any rowdy types staying there that weekend. We'll definitely be staying at this property again in the future for other events at the University.

Room Tip: If you're not a smoker, try to get a room a good distance away from the smoking rooms. Smoke ten...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EastSpringsOwner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 1190 Hwy. 45 Alt South, West Point, MS 39773 (Formerly Holiday Inn Express West Point)
Location: United States > Mississippi > West Point
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Point
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Americas Best Value Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Americas Best Value Inn West Point hotel is a two story, interior corridor hotel that features a beautiful lobby and offers 60 guest rooms. The Americas Best Value Inn also features an outdoor pool, free high-speed wireless Internet service in rooms and lobby, 24 hour business center, fitness center, complimentary hot breakfast bar, and coin guest laundry. All 60 elegantly appointed guest rooms feature voice mail, two line phones w/data ports, desk & ergonomic chair, 32' TV, iron, ironing boards, hair dryers, and coffeemakers. In addition, all rooms also have a microwave and mini-refrigerator. ... more   less 
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Also Known As:
Holiday Inn Express West Point Hotel West Point
Holiday Inn West Point
West Point Holiday Inn

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