Where do I start? We booked here months in advance for my dad's 60th having been here before with family travelling from London for this occasion.
The table was for ten. When i asked for drinks, i was told to go to the bar as they wanted to get the food out (which arrived an hour later).
After being there two hours the food arrived! Hooray I hear you say! Sadly not! It was poor at best. Out of six steaks the only one that was cooked as ordered was the well done one, which was cold! The chips were obviously two batches mixed together with one batch burnt and the other under cooked!
When I complained that my steak was not what I ordered, I was asked to cut into another to see if that was the one!
A table of four walked out after an hour and another large party also had poor service and burnt food, with 25% of their bill. We refused to eat the food offered and refused to pay.
They kindly decided not to charge us for the two rounds of drinks that we had. This was a nice gesture, but doesn't make up for having two hungry kids and a dash to Tesco at 10pm and a ruined 60th birthday for my dad.
- Official Description (provided by the hotel):
- We are a large friendly pub just outside Launceston, on the road to the lovely coastal town of Bude. We have 5 cosy, en-suite letting rooms. 1 Single, 1 Twin, 2 Doubles and a Family room with a double bed and bunk beds (to sleep 4). We have a very large, free car park and a safely enclosed childrens park on our large playing field next to the pub/car park. We have plenty of outside seating either on the edge of the playing field and in the childrens park, or in our patio area leading out from our function room. We serve a delicious standard menu which varies slightly from day to day with our freshly made soups, fish cakes, curries and pies of the day. We also have a weekly specials board containing, when available, some very local meats but always something temptingly tasty. There is plenty to do nearby at the Otter Sanctuary or just a short car journey away in Launceston, Bude or many of the other nearby beautiful coastal towns and villages. We are also 15 minutes away from the A30 that will lead to to other larger attractions such as the eden project. ... more less
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