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Fitz Casino and Hotel
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Reviews (983)
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349
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All reviewssnack barmississippi riverget awaypool and hot tubslot machinesthe room was niceenjoyed my stayfitzgeraldbuffetfuncasinocompspromospinemployeessteakhousems
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970 - 975 of 983 reviews
A TripAdvisor Member
ft. smith, AR
114
Reviewed February 3, 2004

the clerk we dealt with at check in, was by far the most courteous of the many that we dealt with while staying at fitzgeralds jan. 29 and 30, '04. we have stayed at fitzgeralds several times before, because the rooms are reasonable and always clean. however, motel and casino employees seem unconcerned about the service that you recieve. i would even go as far as to say that i got the feeling they all had 'its not my problem' attitudes.......at the front desk (trying to find someone who could refund me my change that a vending machine had stolen) i was made to wait while the person working finished up a personal call-and then i still had to call after this person to get them to come back over to wait on me. we ordered some burgers to go upstairs at one of the restaurants, and waited on those for over an hour although it looked to me that we were one of just a few to be taken care of. the burgers were good, once we finally got them. i just feel that i put more work into getting taken care of, than it would have been just to do it myself, but found myself wondering 'why should i pay, to be irritated, like this?' sorry for the bad review. wish things would have been more enjoyable.

14  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Tulsa, OK
19
Reviewed February 2, 2004

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Tahlequah, Oklahoma
15
Reviewed January 26, 2004

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
rome,ga
13
Reviewed January 20, 2004

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2003

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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