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“Charging for the internet???” 4 of 5 stars
Review of Horseshoe Casino and Hotel

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Horseshoe Casino and Hotel
3.5 of 5 Hotel   |   1021 Casino Center Dr., Tunica, MS 38664   |  
Hotel amenities
Ranked #3 of 19 Hotels in Tunica
Certificate of Excellence
GreenLeadersSilver level
Keosauqua, Iowa
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Charging for the internet???”
4 of 5 stars Reviewed July 3, 2014

Other than the fact that they charge for the internet (can you believe that!!!) is was a nice place. The buffet was very good, lots of selections. The rooms were very nice also. The place was very clean...my 1st time in Tunica. If they ever offer free internet I might come back.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank JDG48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,072 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (518)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Chattanooga, Tennessee
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2014

Very clean and large room, excellent service. Convenient distance to casino. Maid service was wonderful and helpful. Bottle water was available to rooms at all times and that was a plus. Loved the promotional coupons for free rooms and casino play money; buffet was the bomb.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank babiluv4u65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
borger, texas, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 20, 2014

nice room, great casino, great poker room.....this trip, the power was off due to lines being down...they ran two generators to keep the casino rolling and the lower floor rooms....we were lucky and had a 2nd floor room, but some other people we met on the elevator with higher rooms were issued a flashlight! yes, no power at all up there, I don't know how they could take it!! love their poker room tho, the best in the south still as far as I am concerned....

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 8, 2014

Spent 2 nights at the Horseshoe Casino Resort in Tunica and had a few unexpected problems. Rooms were spacious and quiet with good amenities, yet lacked an overall cleanliness that I like in a hotel room. Dirt around the shower rod (I hang my washcloth there), an a circle of grime around the base of the toilet. Small things but still something that is not often seen in other hotels. The worse part of my visit was the lack of cell phone service and internet service. Having to pay for internet service is one thing but then not receiving a signal strong enough to open a web page is another. Definitely not a hotel for business travelers nor for business conventions or conferences.

The food service was varied with several restaurants (I had an excellent piece of lamb in the steak house) located on the main floor. The buffet needs to be better managed for the food was cool and apparently not seasoned well. The Burger Bar which was opened 24 hours was the BEST food place on the property. Fresh food, Great service and an open atmosphere.

Now if gambling is your thing than this is the place to be with 24 / 7 gambling operations, many food and liquor options and located miles from any other city, Tunica is perfect for gambling.

Room Tip: Review your room completely upon check-in and check linens, bathroom and air conditioning. Be sure...
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Green Features: I am allergic to tobacco so the minute I stepped into the hotel and I left I had breathing problems. There are smokers everywhere you look and the smell of tobacco smoke permeates each room and meeting area.
  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Leo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fenton, Missouri
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 1, 2014

We had a comped room there on May 15. This was the first awful room we have ever experienced there.It looked like a crime scene in there. there were big stains all over the carpet and it was not clean. The air conditioner rattled so loud it was impossible to sleep. We told the lady at the desk and said we would wait on a survey. She said she would take care of it. Needless to say we never received a survey. Won't ever be going back and for sure won't recommend anyone else to go there.Charles Valentine

Room Tip: Go somewhere else to stay.
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  • Stayed May 2014, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
7 Thank Donna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 28, 2014

My family and I decided to go to Memphis, TN and found the HorseshoeCasino in Mississippi to be the best choice, even though it was 30 mins. from Memphis it turned out to a great stay. There was excitement, starbucks, gift shops, always people milling around, great security, but only fair food. The buffet food was cool, overcooked or tasteless and overpriced. The rooms were comfortable and when the beddings was found to be dirty, they replaced it in fact there were several things wrong, but the manager made sure it was taken care of. We had a good mattress even the pillows were comfortable. Although, two front desk staff females were very rude and not friendly or helpful on other days/staffs the staff were nice and helpful.

Room Tip: Ask for a room that has clean beddings and a good view of the front if you like the light and seeing...
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Green Features: Everyone was friendly except the Starbucs manager and two daytime front desk staff.
  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is by far the nicest hotel out of the Tunica casinos. The suite is very large and comfortable. The staff is friendly and accommodating. I always enjoy this place. The restaurants are very good and it is located next to two other casinos.

  • Stayed May 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Mj4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horseshoe Casino and Hotel

Property: Horseshoe Casino and Hotel
Address: 1021 Casino Center Dr., Tunica, MS 38664
Location: United States > Mississippi > Tunica
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Tunica
#2 Green Hotel in Tunica
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horseshoe Casino and Hotel 3.5*
Number of rooms: 505
Official Description (provided by the hotel):
Horseshoe Tunica has been the market leader in gaming and entertainment since opening on February 13, 1995. The casino known nation-wide as the place where real gamblers come to gamble has recently been remodeled to include state-of-the-art technology and luxurious furnishings and contains over 1,380 slot and video poker games, the widest variety of table games in the region including an Asian gaming section featuring an Asian noodle bar, Noodles. The 25-table World Series of Poker themed poker room featuring a WSOP lounge is a poker player's paradise. Horseshoe Tunica guests enjoy a 14-floor hotel tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers offer contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica consistently books headline entertainment to perform at the 1500 seat intimate and stellar Bluesville concert hall. ... more   less 
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Also Known As:
Horseshoe Hotel Tunica Resorts
Horseshoe Casino Tunica Resorts
Horseshoe Tunica Resorts

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