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“Glitz & Glamour could use some shine” 3 of 5 bubbles
Review of Horseshoe Tunica

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Horseshoe Tunica
Ranked #2 of 19 Hotels in Tunica
Certificate of Excellence
GreenLeadersSilver level
Miami, Florida
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Glitz & Glamour could use some shine”
3 of 5 bubbles Reviewed June 8, 2014

Spent 2 nights at the Horseshoe Casino Resort in Tunica and had a few unexpected problems. Rooms were spacious and quiet with good amenities, yet lacked an overall cleanliness that I like in a hotel room. Dirt around the shower rod (I hang my washcloth there), an a circle of grime around the base of the toilet. Small things but still something that is not often seen in other hotels. The worse part of my visit was the lack of cell phone service and internet service. Having to pay for internet service is one thing but then not receiving a signal strong enough to open a web page is another. Definitely not a hotel for business travelers nor for business conventions or conferences.

The food service was varied with several restaurants (I had an excellent piece of lamb in the steak house) located on the main floor. The buffet needs to be better managed for the food was cool and apparently not seasoned well. The Burger Bar which was opened 24 hours was the BEST food place on the property. Fresh food, Great service and an open atmosphere.

Now if gambling is your thing than this is the place to be with 24 / 7 gambling operations, many food and liquor options and located miles from any other city, Tunica is perfect for gambling.

Room Tip: Review your room completely upon check-in and check linens, bathroom and air conditioning. Be sure...
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Green Features: I am allergic to tobacco so the minute I stepped into the hotel and I left I had breathing problems. There are smokers everywhere you look and the smell of tobacco smoke permeates each room and meeting area.
  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Leo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,255 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (567)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Fenton, Missouri
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed June 1, 2014

We had a comped room there on May 15. This was the first awful room we have ever experienced there.It looked like a crime scene in there. there were big stains all over the carpet and it was not clean. The air conditioner rattled so loud it was impossible to sleep. We told the lady at the desk and said we would wait on a survey. She said she would take care of it. Needless to say we never received a survey. Won't ever be going back and for sure won't recommend anyone else to go there.Charles Valentine

Room Tip: Go somewhere else to stay.
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  • Stayed May 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Donna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

My family and I decided to go to Memphis, TN and found the HorseshoeCasino in Mississippi to be the best choice, even though it was 30 mins. from Memphis it turned out to a great stay. There was excitement, starbucks, gift shops, always people milling around, great security, but only fair food. The buffet food was cool, overcooked or tasteless and overpriced. The rooms were comfortable and when the beddings was found to be dirty, they replaced it in fact there were several things wrong, but the manager made sure it was taken care of. We had a good mattress even the pillows were comfortable. Although, two front desk staff females were very rude and not friendly or helpful on other days/staffs the staff were nice and helpful.

Room Tip: Ask for a room that has clean beddings and a good view of the front if you like the light and seeing...
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Green Features: Everyone was friendly except the Starbucs manager and two daytime front desk staff.
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

This is by far the nicest hotel out of the Tunica casinos. The suite is very large and comfortable. The staff is friendly and accommodating. I always enjoy this place. The restaurants are very good and it is located next to two other casinos.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Mj4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
176 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed May 26, 2014 via mobile

This is our second time staying here. Our children were with us. So, we got connected rooms. The rooms and bathrooms were enormous. Very comfortable! We had dinner at the buffet and everyone thoroughly enjoyed all the options! The next morning our children enjoyed the pool! We would definitely come back for a getaway weekend!

Stayed May 2014
Helpful?
5 Thank Ellada H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbondale, Illinois
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 18, 2014

I was expecting an average stay for a casino. I was pleasantly surprised to be treated so welcomingly.. The front desk staff (Aubrey) was actually pleasant and made me feel welcome. He advised me of some of the activity in the casino and arranged to have my bags delivered to my room so I could get to the action.

Room Tip: The breakfast venue is very limited. Plan to pack something to nibble on.
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  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank percy2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed May 14, 2014

For many years Sams Town has been my destination in Tunica, but this visit we had rooms at both Sams Town and the Horseshoe and the "shoe" won hands down. Not only are the rooms bigger and have much nicer bathrooms, but the beds were excellent. The casino was excellent (even tho it was torn up to make way for more machines from the closing Harrahs Tunica casino) and they actually had full pay video poker machines. I think their buffet is among the best in Tunica (alot nicer than Sams). A host even dropped by and chatted with me...never happened at Sams or any of the other Tunica casinos I've been in. Had 2 problems with machines and the techs were there super fast.

Room Tip: We were on the 3rd floor and the view sucked...go higher.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank CaptainBill2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horseshoe Tunica

Property: Horseshoe Tunica
Address: 1021 Casino Center Drive, Tunica, MS 38664 (Formerly Horseshoe Casino and Hotel)
Phone Number:
Location: United States > Mississippi > Tunica
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Tunica
#2 Casino Hotel in Tunica
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horseshoe Tunica 3.5*
Number of rooms: 505
Official Description (provided by the hotel):
Horseshoe Tunica has been the market leader in gaming and entertainment since opening on February 13, 1995. The casino known nation-wide as the place where real gamblers come to gamble has recently been remodeled to include state-of-the-art technology and luxurious furnishings and contains over 1,380 slot and video poker games, the widest variety of table games in the region. The 25-table World Series of Poker themed poker room featuring a WSOP lounge is a poker player's paradise. Horseshoe Tunica guests enjoy a 14-floor hotel tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers offer contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica consistently books headline entertainment to perform at the 1500 seat intimate and stellar Bluesville concert hall. ... more   less 
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Also Known As:
Horseshoe Hotel Tunica Resorts
Horseshoe Casino And Hotel
Horseshoe Casino Tunica Resorts
Horseshoe Tunica Resorts

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