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Holiday Inn Express Hotel & Suites Starkville
Ranked #8 of 13 Hotels in Starkville
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Love this hotel!!”
Reviewed January 12, 2014 via mobile

This stay was absolutely wonderful, it was a short 2 night stay but we enjoyed it we were in town for a Dog Show. Very dog friendly hotel I have a 85 pound puppy!! The staff was really friendly and they loved my baby boy so much wanted to love on him every time we came by. The room was very nice, clean and spacious! King Bed was comfy! Breakfast was good, love the dinning area very nice. Next year when we come to this town I'll be sure to book here again. Thanks for the great stay!

Stayed January 2014, traveled on business
Helpful?
Thank Queenofcars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas J, General Manager at Holiday Inn Express Hotel & Suites Starkville, responded to this review, February 14, 2014
Hello..I am so Happy that you enjoyed your stay at our hotel..I hope you get a chance to return to the hotel and bring your 85lbs puppy..so we can enjoy them as well....Enjoy your day..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
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    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Gainesville, Florida
Level Contributor
173 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed December 1, 2013

The hotel is off the road, so it is quite. The parking area is a little dark, I was worried about my stuff in the trunk. The front desk provided us with an upgrade as a IHG member. Very nice. The toilet doesn't flush well for the first hour or so, supposedly that is if the room has not been used in a couple days? It was really weird. It did work finally. The beds are clean and the hotel is near lots of eating places. A little farther from MSU then I wanted but not bad. The glass window in the breakfast area was very lovely.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LezaMueller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas J, General Manager at Holiday Inn Express Hotel & Suites Starkville, responded to this review, February 14, 2014
Hello,, I wanted to say that I am glad that you stayed at our hotel..I am glad that you enjoyed the breakfast area at the hotel..I also happy that you were able to get the upgrade but sorry about the toilet not working properly...When your in the area I hope you will stay with us again..Enjoy your Day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Starkville, Mississippi
1 review
Reviewed October 8, 2013

My family stayed in Holiday inn for two days and thanks to TripAdvisor for helping us booking this trip. It was a very good experience and impressive. I will definitely do it again! Our next trip will be at Christmas this year, Can not wait!

Stayed September 2013, traveled with family
Helpful?
Thank An M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 10, 2013

Of course, this is not the Ritz. On the other side of the coin, the service we received at this hotel was truly world-class.

The property itself is very nice, efficient, and perfectly located. Everything work properly, the room was clean, the bed was comfortable, the air conditioner cranked out cold air on a muggy 97 degree day, and all of the little extras (bottled water, cookies and popcorn) were a very pleasant treat. But what separates this hotel is the people.

From the moment we checked in until the moment we left, we receive nothing but a can-do attitude and warm, friendly smiles. We were traveling with our small dog, and because we were attending the MSU game (as the visiting team, no less), we needed – and got - a very late checkout. Nobody would expect to receive special accommodations at the inconvenience of another guest, but many hotels would not have accommodated us at all without charging for a nother night. The general manager, John Patterson, and his team took great care of us and we really appreciate it.

When it comes to customer service, the people at this hotel get it!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uebermensch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Union City, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2013

We have stayed at this hotel for the past two years just passing through. Both times they have been extremely nice and easy to work with. The hotel is very clean and the breakfast is great!! I am a Priority Club member and had trouble using my points. They took care of all of it for me. It's also close to everything, with a Ruby Tuesday practically in the parking lot! We love to visit Starkville and this is one reason why!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MusicNews2212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 21, 2013 via mobile

Recently renovated hotel. The staff seems very nice and helpful. The breakfast only has gravy 2 days a week. I don't know who eats biscuits without gravy. Apparently it is a southern thing. Every other holiday in has it every day at breakfast. The last time I stayed there they had no guest laundry. I told them they needed it And that they should add it while they were renovating. They didn't. They did add a lot of useless features though, like a fake fireplace. Because the management at this hotel seems to be unable to listen to their priority members, ill just not stay there anymore. There is another holiday in down the road in West Point, MS. Ill just stay there in the future.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KGS74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Starkville, responded to this review, July 9, 2013
Dear KGS74,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

We value you as our Priority Club Rewards Member and while we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gulf Shores, Alabama, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2013

As a business traveler, the reviews from last year complaining about slow internet concerned me enough that I asked to test it before I booked my room. I got 5Mbps on Speedtest.net. Thats a pretty standard cable modem rate. The rate was the same in a room on the 3rd floor close to the stairs; as far from the lobby as one can be. The entire hotel was obviously recently renovated. It looks sharp. As a Platinum Elite I was given an upgrade without having to ask. Solid hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Starkville

Property: Holiday Inn Express Hotel & Suites Starkville
Address: 110 B Highway 12 West, Starkville, MS 39759
Phone Number:
Location: United States > Mississippi > Starkville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Starkville
#6 Business Hotel in Starkville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Starkville 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Search no more, the Holiday Inn Express University Center is the premier hotel for travelers to the Starkville/ Mississippi State University area. We are a 100% non smoking hotel. The only one in Starkville. Located 1/4 mile from Mississippi State University and 1.25 miles from the Starkville Sportsplex for soccer and softball. Every over-sized room has a large work desk with two phones and data ports and we offer high-speed wireless Internet. Every room is equipped with hair dryers, irons/ ironing boards, and coffeemakers. We offer valet service Mon-Fri and free breakfast is served 7 days a week featuring: fresh fruit, bagels, muffins, cereals, waffles, danish, omelets, bacon and fresh coffee and juices are included daily. We also offer a free social hour Mon-Thurs from 5PM - 7PM. We have popcorn, beer, iced tea and more. Our full service business center is available 24 hrs a day. We also have 22 suites. Each suite has a living area attached to the sleeping room, a microwave, refrigerator, wet bar, place settings and a sleeper sofa. Restaurant/ bar on site. We offer reduced rates for extended stay guests. We also have free health club passes and a fitness center on site. Award winning hotel with Wifi wireless. Only 1.25 miles from Starkville Sportsplex for soccer and softball. Pets allowed with a $50 non-refundable deposit. Special event weekends require a two night min (Fri and Sat). ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Starkville, Ms
Holiday Inn Express Starkville
Holiday Inn Starkville
Starkville Holiday Inn

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